Sheena Adams
Lexington Ky ,Ky
Summary
Professional advocate with strong background in supporting individuals facing challenging circumstances. Skilled in crisis intervention, emotional support, and resource coordination. Known for effective teamwork, adaptability, and achieving positive outcomes. Trusted for strong communication, empathy, and conflict resolution abilities.
Overview
27
27
years of professional experience
Work History
Graphic Designer
Sideshow Graphics
Lexington Ky
07.1998 - Current
- Developed creative design for print materials, brochures, banners, and signs.
- Created engaging social media graphics that drove user engagement and increased online visibility.
- Conceptualized creative designs for print materials, banners, and signs.
- Created digital image files for use in digital and traditional printing methods.
- Improved client satisfaction by creating visually appealing and impactful graphic designs for various marketing materials.
- Conceptualized unique logo designs for startups, establishing strong visual identities that resonated with target markets.
- Completed final touches for projects such as images sizes and font selection.
- Met with customers to present mockups and collect information for adjustments.
- Completed final touches for projects before rollout.
- Designed eye-catching event collateral, contributing to successful fundraising campaigns and increased event attendance.
- Coordinated with external agencies to ensure alignment with branding strategies, maximizing impact.
- Increased user engagement with creation of intuitive website layouts.
- Achieved consistent look and feel across all company materials, reinforcing brand identity.
- Created visual concepts for special events that increased participant engagement.
- Collaborated closely with marketing teams to create cohesive designs for campaigns.
- Reduced production costs by negotiating better rates with print vendors.
Domestic Violence Advocate
GreenHouse17
11.2019 - 01.2024
- Collaborated with multidisciplinary teams to address clients'' unique needs, resulting in more tailored interventions and improved outcomes.
- Provided crisis intervention services, offering immediate support and guidance to individuals experiencing domestic violence situations.
- Participated in ongoing professional development activities, enhancing knowledge base related to best practices in domestic violence prevention and response efforts.
- Enhanced client self-sufficiency through comprehensive case management services, including referrals to housing and employment opportunities.
- Conducted regular safety audits of facilities and procedures, maintaining a secure environment for staff and clients alike.
- Facilitated support groups for survivors, fostering a safe environment for sharing experiences and healing strategies.
- Maintained detailed case records, contributing to efficient communication among team members and effective coordination of client care.
- Empowered clients through advocacy efforts, ensuring their voices were heard by medical professionals, law enforcement personnel, and social service providers.
- Improved survivor safety by developing personalized safety plans and providing resources for legal assistance.
- Conducted thorough assessments of clients'' needs, identifying barriers to self-sufficiency and strategizing solutions accordingly.
- Developed and maintained strong relationships with community resources for successful referrals.
- Administered assessments to identify clients' needs and establish treatment plans.
- Evaluated clients' social, emotional and psychological needs to create treatment plans.
- Collaborated with other professionals to plan and coordinate care for clients.
- Assisted clients in identifying community resources and connecting with appropriate services.
- Monitored clients' progress to adjust treatment plans accordingly.
- Developed and implemented individualized treatment plans for clients.
- Educated clients and families on mental health, wellness and recovery topics.
- Facilitated group therapy sessions to help clients develop coping skills and improve communication.
- Facilitated peer support groups to help clients connect with others.
- Provided crisis counseling and intervention services to clients in emergency situations.
Operations Manager
Courtyard by Marriott
Lexington Ky
03.2016 - 11.2019
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Developed and implemented strategies to maximize customer satisfaction.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
Education
GED -
Hazard Community And Technical College
Hazard, KYSkills
- Graphic design
- Logo design
- Social media design
- Logo creation
- Design thinking
- Branding
- Retail operations management
- Advertising
- Client representation
- Crisis support
- Case preparation
- Active listening
- Case management
- Interpersonal skills
Timeline
Domestic Violence Advocate
GreenHouse17
11.2019 - 01.2024
Operations Manager
Courtyard by Marriott
03.2016 - 11.2019
Graphic Designer
Sideshow Graphics
07.1998 - Current
GED -
Hazard Community And Technical College