Sheena Bertels
Refresco
Foristell,USA
1
Certification
14
years of professional experience
wWarehouse professional committed to high standards and delivering results. Brings valuable experience in inventory management and logistics support, fostering reliable and adaptable a team environment. Known for strong organizational skills and the ability to meet changing demands efficiently.
Work History
Forklift Operator
4 Years- Coordinated shipping and receiving of products as well as product rotation. Ensured proper storage for incoming and outgoing products. Unloaded shuttles from production plant, managing incoming raw and finished products. Shipping office and forklift operations in plant and Warehouse.
- Operated forklifts to load and unload materials efficiently within warehouse environment.
- Conducted routine safety inspections on equipment to ensure compliance with safety regulations.
- Collaborated with team members to optimize inventory management and storage solutions.
Building administrator
2 Months- Building administrator med 1 certification Obtained insulin administration certification. Managed facility operations in Montgomery City, overseeing resident care and employee scheduling. Conducted shopping, cleaning, and cooking to maintain a safe and welcoming environment. Performed all office tasks required for corporate reporting and communication.
- Oversaw daily building operations, ensuring compliance with safety regulations and company policies.
- Managed vendor relationships, negotiating contracts for maintenance and service improvements.
- Implemented energy-efficient practices, reducing operational costs through strategic initiatives.
Office Manager/ sales
1 Year 10 Months- I took care of inventory answered phones Arranged service calls to assist customers with camper issues helped customers with camper issues. Sales of consignment and company units including all paperwork of purchase and financing paperwork.
- Streamlined office operations, enhancing workflow efficiency and communication across departments.
- Managed scheduling and coordination of meetings, ensuring optimal use of resources.
- Oversaw inventory management, reducing waste and improving supply chain processes.
Customer Service Associate/ warehouse/ delivery/shipping and receiving
1 Year 11 Months- Assisted customers with purchases from start to finish, including loading products into vehicles or coordinating delivery to shops. I transported items with a company vehicle. Loaded and unloaded shipments using forklift and pallet jack, ensuring timely processing of inventory.
- Assisted customers with product inquiries and order processing to enhance satisfaction.
- Managed customer complaints, providing timely resolutions and improving retention rates.
- Collaborated with cross-functional teams to streamline service delivery procedures.
Forklift Operator
9 Months- Cleaned and prepped racks with dunnage, ensuring readiness for loading and unloading trucks for shipping. Forklift certified
- Operated forklifts to efficiently transport materials within production facility.
- Ensured compliance with safety regulations during all warehouse operations.
- Conducted routine inspections and maintenance on forklift equipment to ensure optimal performance.
Corrections Officer
2 Years 11 Months- Entered data for inmate intake and oversaw inmate activities throughout daily shift. Was also acting Sergeant over a crew for three months.
- Enforced safety protocols to maintain secure environment for inmates and staff.
- Conducted regular inspections to identify potential hazards and ensure compliance with regulations.
- Monitored inmate behavior, reporting any incidents or concerns to appropriate authorities.
Shipping and Receiving Assistant
1 Year 10 Months- Managed shipping and receiving processes in warehouse setting.
- Managed incoming and outgoing shipments, ensuring timely processing and accurate documentation.
- Coordinated inventory control processes, maintaining optimal stock levels and minimizing discrepancies.
- Trained new staff on shipping protocols and safety procedures to enhance team efficiency and compliance.
Education
- Business Management
Student
- Upper secondary education
Basic (GED) - basic
Skills
Forklift
Pallet Jack
Logistics coordination
Inventory management
Computer operations
Order Picking
Shipping & Receiving
Team leadership
Warehouse operations
Warehouse management
Load planning
Materials Handling
Order picking process
Stock organization
Inventory counts
Recruiting
Client relations
Materials movement
Warehouse supervision
Material packaging
Quality Assurance
Materials transport
Loading and unloading
Repair estimate
Incident reporting
Operational support
Computer operation
RF Scanner
Microsoft Office
Microsoft Excel
QuickBooks
SAP
Windows
Receiving operations
Clerical experience
Logistics support
Administrative experience
Management
Warehouse supervision
Communication skills
Warehouse activities
Sales
Material transport
Safety procedures
Team collaboration
Recruiting
Order processing
Cash handling
Accounts Receivable
Workplace cleanliness
Safety awareness
Safe driver
Problem-solving
Manufacturing
Manufacturing procedures
Inventory counts
Dock operations
Stock rotation
Warehouse systems
Freight processing
Incident reporting
Safety training
First aid certification
Quality control
Recordkeeping
Manufacturing procedures
Certification
- Residential Care/Assisted Living Administrator
- CPR Certification
- First Aid Certification
- Forklift Certified February 2012 to September 2025
- Insulin certificate October 2021 to October 2022
- Med 1 October 2021 to October 2022
Languages
English
Timeline
Forklift Operator
Refresco
07.2022 - CurrentRead More
Building administrator
BRISTOL CARE, INC.
10.2021 - 12.2021Read More
Office Manager/ sales
Jay's rv llc
10.2019 - 08.2021Read More
Customer Service Associate/ warehouse/ delivery/shipping and receiving
Advanced Turf Solutions
09.2017 - 08.2019Read More
Forklift Operator
Bodine Aluminum
11.2016 - 08.2017Read More
Corrections Officer
Lincoln County Sheriff's Office
12.2013 - 11.2016Read More
Shipping and Receiving Assistant
601 direct
02.2012 - 12.2013Read More
Columbia College
Basic (GED) from basic
Read More
from Upper secondary education
Read More
Colombia college
from Business Management
Read More
Additional Information
- Authorized to work in the US for any employer
- Shipping and receiving