Sheena Bingham

SHEENA BINGHAM PROFESSIONAL SUMMARY CORE SKILLS PROFESSIONAL EXPERIENCE CLUB MANAGER | Cherokee Yacht Club — Grand Lake, OK

Jay, OK 74346 | 918-837-0627 | Sheenacountrygirl.sp@gmail.com

Experienced hospitality manager with a strong background in team leadership, food and beverage operations, customer service, staff training, scheduling, and high-volume environments. Organized, dependable, and hands-on with proven experience managing multiple priorities, solving problems, and leading teams through daily operations and large events.

Team Leadership • Staff Training • Scheduling • Customer & Member Relations • Food & Beverage Operations • Inventory Management • Event Coordination • Conflict Resolution • High-Volume Operations • Bartending & Mixology • POS & Cash Handling

March 2, 2023 – August 13, 2026

• Oversaw daily operations across multiple dining, bar, lounge, and poolside, and special events.
• Managed employee scheduling, staffing, training, and day-to-day team performance.
• Coordinated large events, banquets, reservations, and high-volume dining operations.
• Handled member concerns and resolved service issues professionally and efficiently.
• Assisted with hiring, employee performance, disciplinary documentation, and service standards.
• Managed bar operations, beverage programs, inventory, and product availability.
• Worked closely with culinary and management teams to improve service and overall operations.
• Provided hands-on leadership during busy services and special events
• Oversaw upscale fine dining service, bottle service, and private member experiences.

Explained daily food specials and beverage promotions

Used knowledge of beer, wine and spirits to make recommendations to customers.

Followed recipes and drink measurements to minimize product used.

Served high customer volumes during nights and weekends and special events.

Mixed unique and interesting cocktails for customers, including bar specials.Cultivated strong relationships with repeat customers, engaging in friendly conversation in memorizing drink orders to promote loyalty.Upsold menu items to customers, driving up per sale revenues and maximizing profits.

Served high customer volumes during special events, nights, and weekends.

Followed strict recipes and drink measurements to maximize product used.

Conducted regular inventory count to keep coffee, bar, and drink supplies stocked.

Trained new bartenders and baristas on drink preparation, and product promotion.

Managed coffee inventory, restocked supplies and placed orders for coffee, milk, teas and syrups.

Cultivated strong relationships with repeat customers, engaged in friendly conversation and memorizing drink orders to promote loyalty.

Used Knowledge of craft beer, wine, and spirits to make informed recommendations to customers.

Upsold menu items to customers, driving up sales revenues and maximizing profits.

Crafted special drink and cocktail menu items for seasonal offerings.

Explained daily specials and beverage promotions to exceed daily goals.

Fed and watered over 12000 chickens according to strict feeding schedules and dietary needs.

Collected and reported on metrics related to stock growth, production actions and environmental assessments to facilitate effective decision making.

Preformed repairs and preventative maintenance on equipment and property.

Maintained tidy, clean and well-organized chicken house for optimal productivity and professionalism.

Maintained proper chicken house temperature and ventilation.

Collected eggs and packaged them to be shipped to the warehouse.

Monitored chickens for optimal health and culled the sickly.

• Served food and beverages promptly with focused attention to customer needs.