Sheena Causing
Flower Mound,TX
Summary
Dedicated caregiver specializing in dementia care, emotional support, and patient monitoring. Committed to enhancing clients' quality of life through compassionate and individualized care.
Empathetic caregiver with extensive experience in providing personalized care and emotional support. Skilled in personal hygiene assistance and patient monitoring, ensuring clients' comfort and dignity while promoting their independence.
Professional caregiver prepared for overnight care roles with commitment to high standards and results. Extensive experience in assisting with personal care, monitoring health conditions, and offering companionship. Known for reliability, adaptability, and strong collaboration skills, ensuring optimal care and support for clients.
Overview
20
20
years of professional experience
Work History
Overnight Caregiver/ Care Tech
Garden Ridge Place
301 N . Garden Ridge, Lewisville Tx. 75067
10.2025 - Current
- Provided compassionate support to residents during nighttime hours, ensuring comfort and safety.
- Assisted residents with personal care routines, promoting dignity and independence.
- Monitored vital signs and health changes, reporting concerns to nursing staff promptly.
- Maintained cleanliness and organization of living spaces, adhering to safety protocols.
- Collaborated with team members to develop individualized care plans for residents' needs.
- Implemented strategies to improve communication between staff and families, enhancing overall satisfaction.
- Maintained detailed records on each client''s nightly progress in order to provide accurate documentation needed for healthcare professionals.
- Administered medications as prescribed, ensuring proper dosages and timings to maintain optimal health.
- Maintained clean and organized living spaces for clients, promoting a healthy environment for restful sleep.
- Collaborated with daytime caregivers to ensure consistency in routines and approaches to client care.
- Facilitated smooth transitions between daytime caregivers by relaying pertinent information about the client''s events from the previous night.
- Developed strong rapport with clients, earning trust through attentive listening and genuine empathy.
- Assisted clients with daily living activities for enhanced quality of life during night hours.
- Provided emotional support to clients during nighttime hours, fostering a sense of security and companionship.
- Monitored client health and safety, promptly addressing any concerns or emergencies that arose.
- Demonstrated adaptability and flexibility in response to varying client needs during overnight hours, tailoring care plans accordingly.
- Managed all aspects of nighttime personal care tasks such as bathing, dressing, grooming, and toileting assistance for the comfort of clients while maintaining their dignity.
- Implemented therapeutic interventions as directed by healthcare professionals to enhance physical well-being of clients during night hours.
- Improved client comfort by providing consistent and compassionate overnight care.
- Documented client progress and communicated updates to healthcare providers for seamless continuity of care.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Communicated effectively with family members regarding client status updates or any specific concerns that arose overnight.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Floral Manager/Lead
Kroger
3770 Belt Line Rd. , Addison, Texas 75001
08.2018 - Current
- Led floral department operations, ensuring optimal inventory management and product presentation.
- Trained and mentored staff on floral design techniques and customer service best practices.
- Developed seasonal merchandising plans to enhance sales and attract customer interest.
- Collaborated with suppliers to source high-quality flowers and materials at competitive prices.
- Implemented process improvements that increased workflow efficiency in floral arrangements.
- Analyzed sales data to forecast trends and adjust inventory levels accordingly.
- Built strong relationships with customers, resulting in repeat business and positive feedback on service quality.
- Mentored junior staff members, fostering a positive team environment and improving overall performance.
- Inventoried plants and flower care supplies and ordered more.
- Decreased shrink by 80% through close monitoring of department.
- Drove customer satisfaction by providing recommendations for greenery and flower pairings.
Caregiver/ Care Professional
Home Instead
829 N Locust St. , 76201
08.2024 - 10.2025
- Provided personalized care and companionship to enhance quality of life for seniors.
- Assisted clients with daily living activities, ensuring comfort and safety at home.
- Administered medications as prescribed, maintaining accurate records of client health status.
- Developed and implemented individualized care plans based on client needs and preferences.
- Monitored clients' physical and emotional conditions, reporting changes to family members and healthcare providers.
- Coordinated with healthcare professionals to facilitate comprehensive support for clients' well-being.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Fostered a positive environment that encouraged social interaction and engagement among clients.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Floral Designer
Kroger
1004 S Crowley Rd., Crowley Texas, 76036
02.2013 - 08.2018
- Designed custom floral arrangements for various occasions, ensuring customer satisfaction and aesthetic appeal.
- Managed inventory of fresh flowers and supplies, optimizing stock levels to reduce waste.
- Coordinated with team members to execute large-scale floral displays for events and promotions.
- Trained junior staff on design techniques and customer service best practices.
- Implemented efficient workflow processes in the design area, improving turnaround times for orders.
- Maintained a clean and organized work environment, adhering to safety standards and minimizing potential hazards for staff and customers.
- Adapted quickly to changing trends in the floral industry, acquiring new skills as needed to effectively serve diverse client needs.
- Imparted knowledge on plants and flowers to customers.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Consulted with clientele to discuss special occasion floral designs for weddings, funerals, and other events.
- Quoted, generated, and processed customer orders to meet specifications and various occasions.
- Increased repeat business by providing exceptional customer service and consistently delivering high-quality floral arrangements.
Deli/ Bakery Clerk
Kroger
6080 S Hulen St. , Fort Worth, Tx. 76132
09.2009 - 02.2013
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Managed bakery inventory, ensuring freshness and compliance with quality standards.
- Operated bakery equipment proficiently to produce high-quality baked goods.
- Trained new employees on bakery processes and customer service protocols.
- Developed visually appealing displays to promote bakery products effectively.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Maintained tidy and organized work area to comply with cleanliness standards.
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
- Inspected goods to establish accurate pricing and labeling.
- Maintained a visually appealing and well-stocked bakery display, leading to increased sales.
- Decorated and merchandised quality bakery goods to build business reputation and revenue base.
- Enhanced customer satisfaction by providing excellent bakery product recommendations and answering product-related questions.
- Implemented creative merchandising techniques that enticed customers to purchase additional items from the bakery department.
- Maintained detailed records of sales and inventory levels, aiding in accurate forecasting and ordering.
- Improved efficiency by organizing storage area for easy access to frequently used ingredients and supplies.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Cashier
Albertsons
3525 Sycamore School Rd. Fort Worth, Texas 76133
05.2007 - 07.2008
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exemplary customer service by addressing inquiries and resolving issues promptly.
- Maintained accurate cash drawer, ensuring compliance with company policies.
- Assisted in training new cashiers on operational procedures and customer service standards.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Developed rapport with regular customers, fostering loyalty and enhancing shopping experience.
- Monitored and restocked merchandise displays to ensure optimal product availability for customers.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Answered questions about store policies and addressed customer concerns.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Creative Designer
Jojo Vito Design Gallery
Bacold City, Neg Occidental, Philippines
01.2006 - 02.2007
- Designed innovative visual concepts to enhance brand identity and client engagement.
- Collaborated with cross-functional teams to develop cohesive marketing materials and campaigns.
- Mentored junior designers, fostering skill development and creative problem-solving approaches.
- Conducted market research to inform design decisions, ensuring alignment with current trends and client needs.
- Led client presentations, effectively communicating design concepts and receiving constructive feedback for enhancements.
- Participated in brainstorming sessions to generate fresh ideas for upcoming campaigns or projects.
- Created compelling visual presentations for clients, resulting in successful pitches and new business opportunities.
- Designed eye-catching packaging for products, strengthening brand recognition and consumer appeal.
- Utilized expertise and current best practices to verify quality of images, content and brand compliance.
- Determined size and arrangement of illustrative material and copy to develop graphics and layouts for product illustrations, company logos and internet websites.
- Transformed ideas into beautiful designs used in identity branding campaigns.
- Mentored junior designers on best practices and industry trends, fostering professional growth within the team.
- Assisted with event planning efforts by creating captivating promotional materials that generated interest from attendees.
- Mentored other designers, providing guidance and support to help generate work on time and within project parameters.
- Cultivated professional working relationships with merchandising and sales departments, suppliers and clients.
- Identified design requirements for each project.
- Applied skill in color theory and composition to bring client visions to fruition.
- Assisted in development of new materials for design projects.
- Researched and implemented innovative design techniques and strategies to reduce production costs.
- Obtained approval of concepts by submitting rough drafts to management or to client.
Education
Associate of Science - Relationship Psychology
Kyoto University
Yoshidahonmachi, Sakyo Ward, Kyoto, Japan02-2007
Associate of Science - Data Processing
STI West Negros University
Bacolod City Neg. Occidental, Philippines12-2006
Bachelor of Science - Psychology
STI West Negros University
Bacolod City Neg Occidental, Philippines12-2006
Bachelor of Science - Nursing
Riverside College
Bacolod City Neg. Occidental, Philippines12-2006
High School Diploma -
Bata National High School
Bacolod City Neg. Occidental , Philippines03-2005
Skills
- Dementia care
- Compassionate care
- Personal hygiene assistance
- Patient monitoring
- Bedside manner
- Emotional support
- Alzheimer's care
- Light housekeeping
- Meal preparation
- Incontinence care
- Nutrition support
- Assisting with mobility
- Adaptable approach
Languages
Tagalog
Native or Bilingual
English
Full Professional
Interests
- I enjoy helping others and giving back to the community
- I like working with my hands and fixing things
- Avid Reader
- Reading
- Knitting and Crocheting
Timeline
Overnight Caregiver/ Care Tech
Garden Ridge Place
10.2025 - Current
Caregiver/ Care Professional
Home Instead
08.2024 - 10.2025
Floral Manager/Lead
Kroger
08.2018 - Current
Floral Designer
Kroger
02.2013 - 08.2018
Deli/ Bakery Clerk
Kroger
09.2009 - 02.2013
Cashier
Albertsons
05.2007 - 07.2008
Creative Designer
Jojo Vito Design Gallery
01.2006 - 02.2007
Associate of Science - Relationship Psychology
Kyoto University
Associate of Science - Data Processing
STI West Negros University
Bachelor of Science - Psychology
STI West Negros University
Bachelor of Science - Nursing
Riverside College
High School Diploma -
Bata National High School