Sheena Clark
Albany,GA
Summary
Dependable and professional, with extensive experience in food service, retail customer support, and facility management. Skilled in team leadership and delivering superior customer service in fast-paced contexts. Engaged in academic advancement with a bachelor's degree in Interdisciplinary Studies, concentrating on Sociology and Psychology, to deepen understanding of societal and psychological factors. Experienced in enhancing operational efficiency and service quality. Dedicated to promoting teamwork and accountability to support organizational goals. Strong problem-solving skills with a focus on achieving measurable results.
Overview
8
8
years of professional experience
Work History
Custodian
Albany State University
Albany, GA
02.2022 - Current
- Responsible for cleaning and maintaining various campus buildings, ensuring a safe and sanitary environment for students, faculty, and staff.
- Manages cleaning schedules and performs maintenance tasks, including floor care, waste disposal, and restroom sanitation.
- Collaborates with campus departments to address specific maintenance needs, demonstrating excellent communication skills.
- Collaborates with team members to complete cleaning assignments efficiently.
- Ensures adherence to health and safety standards in all areas of work, demonstrating a strong attention to detail and reliability.
Cook/Leader
Newk's Eatery
Albany, GA
11.2017 - 07.2021
- Managed kitchen staff to ensure efficient meal preparation and service.
- Oversaw food safety practices to maintain health regulations and standards.
- Trained new employees on cooking techniques and kitchen equipment usage.
- Implemented quality control measures during food preparation for consistent product quality.
- Maintained cleanliness throughout the entire work area, including floors, walls, counters, and shelves.
- Ensured compliance with health, safety, and sanitation standards in the kitchen area.
Customer Service Representative
Dawson Warehouse Package
Dawson, Georgia
06.2019 - 08.2020
- Assisted customers in selecting alcoholic beverages and verified age identification.
- Resolved customer complaints efficiently to enhance satisfaction levels.
- Handled cash register operations, processed sales transactions, and maintained accurate records.
- Maintained stock levels, restocked displays, and kept the store clean and organized.
- Provided product recommendations and ensured customer satisfaction.
Education
Bachelor of Science - Interdisciplinary Studies
Albany State University
Albany, GA12-2025
Associate of Science - Health Sciences
Albany State Univesity
Albany, GA12-2023
Skills
- Leadership
- Customer service excellence
- Team collaboration
- Organizational skills
- Attention to detail
- Communication skills
- Time management
References
References available upon request.
Timeline
Custodian
Albany State University
02.2022 - Current
Customer Service Representative
Dawson Warehouse Package
06.2019 - 08.2020
Cook/Leader
Newk's Eatery
11.2017 - 07.2021
Bachelor of Science - Interdisciplinary Studies
Albany State University
Associate of Science - Health Sciences
Albany State Univesity
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