Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Intern
Sheena gray

Sheena gray

Environmental services attendant
Hot Springs National Park,AR

Summary

Dependable and hardworking skilled in keeping interior and exterior spaces clean and well-maintained. Accustomed to sweeping, mopping, vacuuming floors, restocking bathrooms, removing trash, cleaning windows and completing all other types of routine and deep cleaning.

  • Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
  • Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
  • Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
  • Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
  • dependble with cash deposit.

Overview

6
6
years of professional experience

Work History

EVS Attendant

Oaklawn Jockey Club
Hot Springs, AR
11.2019 - Current
  • Followed sanitation schedule and documented cleaning activities.
  • Sanitized floors and walls to protect workers.
  • Handled cleaning and sanitation chemicals by following safety precautions.
  • Demonstrated proper use of PPE and understood procedures necessary to minimize exposure to chemicals while performing daily tasks.
  • Used brooms, mops and vacuum cleaners to remove dirt and debris from floors.
  • Utilized chemicals in correct quantities to maintain cleanliness of floor and areas given daily.
  • Picked up items around carts by shoveling, lifting and loading loose garbage, debris and bulk refuse.
  • Stocked supplies in restroom and other stations throughout office building.
  • Handled, labeled and safely stored various hazardous chemicals and solutions to prevent injuries.
  • Lifted and properly disposed of furniture, equipment and heavy items.
  • Applied industrial chemicals safely to clean surfaces in a casino/Hotel environment.
  • Complied with company policies regarding safe storage of chemicals.
  • Reduced cleaning time significantly while maintaining company quality standards.
  • Confirmed properly labeling and storage of chemicals and cleaning items.

Administrative Assistant

Oaklawn Jockey Club
Hot Springs, AR
12.2019 - 03.2022
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Provided secretarial and office management support while building cooperative working relationships.
  • Inventoried and ordered supplies for office.
  • Scheduled appointments, meetings and events for management staff.
  • Responded effectively to sensitive inquiries or complaints.
  • Maintained accurate department and customer records.
  • Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
  • Directed customer communication to appropriate department personnel.
  • Tracked and submitted employee timesheets to prepare for payroll processing.
  • Composed correspondence, reports and meeting notes.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Responded to customer issues to provide immediate resolution and improve retention.

Sales Associate

Atchleys outpost
Hot Springs , AR
03.2017 - 11.2019
  • Helped customers find specific products, answered questions and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Collected payments and provided accurate change.
  • Developed trusting relationships with customers by making personal connections.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Tracked company inventories, moved excess stock and arranged products to improve sales
  • Opened and closed the store.
  • Made daily cash deposit.
  • cooked and maintain the kitchen.

Education

Penn Foster Career School
Scranton, PA
02.2013

Skills

  • Strong Work Ethic
  • Facility and Site Cleaning
  • Multitasking and Prioritization
  • Positive Team Player
  • Conscientious and Detail-Oriented
  • Emergency Clean-Up
  • Stainless Steel Polishing
  • Exterior Window Cleaning
  • Daily Facilities Cleaning
  • New Employee Training
  • Works well with others
  • Uplifting my team member's
  • Facilities maintenance
  • Work orders
  • Organization and Time Management
  • Good Telephone Etiquette
  • Attention to Detail
  • Multitasking Abilities
  • Training and Development
  • Teambuilding

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Administrative Assistant

Oaklawn Jockey Club
12.2019 - 03.2022

EVS Attendant

Oaklawn Jockey Club
11.2019 - Current

Sales Associate

Atchleys outpost
03.2017 - 11.2019

Penn Foster Career School
Sheena grayEnvironmental services attendant