Detail-oriented professional with extensive experience in quality assurance, auditing, data management, and compliance. Adept at handling documentation, reporting, customer service, and cross-department coordination, ensuring accuracy and efficiency in administrative processes. Strong ability to analyze data, manage records, and collaborate with teams to enhance operational effectiveness. Seeking to transition into a Senior Patient Access Associate role by leveraging skills in data accuracy, compliance, and patient service.
Conducted audits of documentation and compliance processes, ensuring accuracy and regulatory adherence.
Managed and reviewed records for accuracy and completeness, reducing errors and improving efficiency.
Collaborated with different departments to streamline data management and reporting.
Ensured confidentiality and compliance with regulatory standards, similar to HIPAA guidelines.
Trained and mentored team members in data entry, compliance procedures, and record-keeping best practices.
Assisted in coordinating processes between departments, ensuring accurate documentation and workflow.
Provided detailed reports and recommendations for improving efficiency and compliance.
Reviewed and maintained detailed documentation and records, ensuring accuracy and compliance with policies.
Assisted in auditing and reviewing reports, supporting process improvement efforts.
Managed cross-department communications to resolve documentation issues efficiently.
Processed and managed inventory tracking and record-keeping, ensuring accuracy in system data.
Coordinated with teams to fulfill urgent requests, demonstrating strong organizational and problem-solving skills.
Prepared orders for shipment by picking, packing, and labeling merchandise.
✔ Records & Documentation Management
✔ Insurance & Compliance Knowledge
✔ Cross-Functional Team Collaboration
✔ Customer Service & Communication
✔ Appointment Scheduling & Coordination
✔Problem-Solving & Process Improvement
✔ Microsoft Office Suite (Excel, Outlook, Word)
I was recognized by the COO for my outstanding work in gathering and verifying documents, ensuring data accuracy for a successful FDA inspection.