Summary
Overview
Work History
Education
Skills
Timeline
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Sheena harper

Manahawkin,NJ

Summary

Versatile and dynamic, with a proven track record at National Safety Compliance, I excel in customer service and office administration. Leveraging critical thinking and professional communication, I've significantly enhanced client relations and operational efficiency. My leadership as a business owner showcases my ability to drive growth and foster strong client relationships through meticulous attention to detail and dedicated teamwork.

Overview

2025
2025
years of professional experience

Work History

Administrative Assistant

National Safety Compliance
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
  • Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
  • Maintained inventory of office supplies and placed orders.
  • Contributed to policy updates, researching regulations to ensure company compliance.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.

Teachers Aide

Stafford Township School
12.2024 - Current
  • Supported classroom maintenance and upkeep, organizing books, and materials.
  • Supported classroom activities, tutoring, and reviewing work.
  • Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.

Owner

Sheena Lynn Photography
10.2012 - 03.2020
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Expanded product offerings by researching market trends and identifying potential growth opportunities.
  • Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
  • Worked with clients prior to and after the wedding, helping them with wedding day timelines, coordinating parts of their event and working with them to build their wedding albums
  • Photographing couples on their wedding day, event photography, family portraits and headshots.

Education

High School Diploma -

Brick Township High School
Brick, New Jersey
06.2001

Skills

  • Customer service
  • Office administration
  • Time management
  • Customer and client relations
  • Critical thinking
  • Scheduling
  • Professional communication
  • Scheduling and calendar management
  • Dedicated team player
  • Verbal communication
  • Meticulous attention to detail

Timeline

Teachers Aide

Stafford Township School
12.2024 - Current

Owner

Sheena Lynn Photography
10.2012 - 03.2020

Administrative Assistant

National Safety Compliance

High School Diploma -

Brick Township High School
Sheena harper