Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sheena Jones

Leeds,AL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

16
16
years of professional experience

Work History

Dispatcher

One World Logistics
04.2024 - Current
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Promoted teamwork among colleagues by proactively assisting others when needed.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.

Recruiter Coordinator

Allegiance Staffing Agency
02.2024 - 04.2024
  • Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
  • Oversaw and managed on-boarding processes and programs to successfully integrate new, transferred, and promoted employees.
  • Streamlined interview scheduling processes for candidates and hiring teams, ensuring a seamless experience for all parties involved.
  • Built strong relationships with external staffing agencies, ensuring a steady flow of qualified candidates for specialized roles.

Bartender/Manager of Operations

Court Yard Oyster Bar and Grill
05.2019 - 03.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Office Administration Coordinator

Southern Sweepers & Scrubbers
01.2022 - 04.2023
  • Enhanced office efficiency by streamlining administrative processes and implementing new organizational systems.
  • Provided exceptional administrative support to executives by coordinating schedules appointments, drafting correspondence letters.
  • Streamlined document management system resulting in better organization of files making it easier for retrieval when needed.
  • Assisted in the recruitment process, resulting in the timely hiring of qualified candidates to fill open positions.

Insurance Coordinator

Birmingham Oncology
03.2021 - 08.2021
  • Prevented costly delays in treatment authorization approvals by submitting complete documentation packages with attention to detail.
  • Improved overall revenue collection rates by diligently monitoring outstanding balances from insurers or patients, initiating necessary reminders or escalation measures promptly.
  • Served as a liaison between patients, healthcare providers, and insurers, fostering positive relationships and open communication channels for all parties involved.
  • Maintained ongoing professional development through industry seminars, workshops, and certification programs to stay current with evolving trends in medical insurance coordination.
  • Enhanced patient satisfaction with timely and accurate insurance verifications, ensuring seamless access to healthcare services.

Inventory Manager

Winn Dixie Supermarket
03.2009 - 01.2013
  • Created and updated regular inventory reports and records.
  • Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
  • Participated in regular cycle counts to confirm accuracy of inventory records.
  • Reduced stock discrepancies with thorough monitoring of inventory levels and timely resolution of issues.

Education

High School Diploma -

Clay-Chalkville High School
Pinson, AL

Bachelors - Human Resources Management

Strayer University
Birmingham, AL
12-2024

Skills

  • Critical thinker
  • Stress Tolerance
  • Advanced problem solving
  • Safety Protocol Familiarity
  • Customer Relations
  • Critical Decision-Making
  • Relationship Building
  • Quality Assurance
  • Telephone Etiquette
  • Oral and written communications
  • Industry-specific software
  • Cost control measures
  • Work order entry

Timeline

Dispatcher

One World Logistics
04.2024 - Current

Recruiter Coordinator

Allegiance Staffing Agency
02.2024 - 04.2024

Office Administration Coordinator

Southern Sweepers & Scrubbers
01.2022 - 04.2023

Insurance Coordinator

Birmingham Oncology
03.2021 - 08.2021

Bartender/Manager of Operations

Court Yard Oyster Bar and Grill
05.2019 - 03.2024

Inventory Manager

Winn Dixie Supermarket
03.2009 - 01.2013

High School Diploma -

Clay-Chalkville High School

Bachelors - Human Resources Management

Strayer University
Sheena Jones