Sheena` Mitchell

• Organize diverse events, ensuring client satisfaction through tailored solutions and logistics.
• Negotiate vendor contracts to secure resources, optimizing budgets for impactful events.
• Oversee multiple projects, ensuring seamless execution and enhanced client engagement.
• Train and guide teams to foster collaboration and ensure high-quality event delivery.
• Implement process improvements, achieving measurable results in efficiency and feedback.
• Coordinated schedules and timelines for events.
• Managed event logistics and operations.
• Brainstormed and implemented creative event concepts and themes.

• Led diverse youth programs, boosting engagement and fostering holistic development.
• Devised lesson plans enhancing social, academic, and emotional skills for youth ages 7-18.
• Facilitated parent communication, ensuring transparency in student progress and behavior.
• Managed logistics and partnerships, optimizing event execution and resource allocation.
• Trained and guided staff, improving program delivery and operational efficiency.
• Provided overall supervision and management of program recruitment, hiring, training and terminating.

• Supported teachers in classroom management and student supervision, enhancing learning efficiency.
• Organized materials and technology, ensuring smooth instructional delivery and improved student engagement.
• Provided tailored support to students, including those with disabilities, fostering a positive learning environment.
• Monitored technology usage during classroom activities, promptly addressing technical issues to maintain uninterrupted lessons and student focus.
• Partnered with faculty to implement restorative practices, promoting respectful communication and reducing classroom disruptions.
• Evaluated behavioral trends to identify triggers, enabling proactive interventions and contributing to a more positive school climate.
• Facilitated small group sessions on conflict resolution, resulting in marked improvements in peer relationships and overall conduct.
• Encouraged open dialogue among students, strengthening trust and promoting inclusivity within diverse classroom settings.

• Managed communication channels, boosting client satisfaction and operational efficiency.
• Streamlined procedures, enhancing service delivery and coordination among teams.
• Optimized rental logistics, ensuring timely deliveries and efficient scheduling.
• Maintained precise records, aiding decision-making and compliance with improved accuracy.
• Directed office workflow, fostering seamless coordination across sales, service, and logistics.

• Scheduled and organized meetings, improving operational efficiency and team collaboration.
• Maintained inventory of office supplies and placed orders.
• Prepared documents using Microsoft Office, enhancing data accuracy and accessibility.
• Coordinated office logistics, streamlining operations for improved workflow.
• Supported teams and clients, fostering a collaborative and professional environment.
• Streamlined document retrieval processes to reduce delays, enabling teams to access critical information with greater efficiency.
• Facilitated cross-functional communication by liaising with multiple departments, supporting seamless project execution.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

• Handled high-volume calls, aiding borrowers with loan inquiries and account issues.
• Processed payments and applications accurately, ensuring policy compliance.
• Clarified loan terms and options, enhancing borrower understanding.
• Recorded communications in CRM, maintaining detailed transaction logs.
• Resolved escalated issues, demonstrating strong problem-solving skills.
• Investigated recurring borrower issues, identifying process bottlenecks and proposing actionable solutions that led to measurable workflow enhancements.
• Ensured strict adherence to federal loan servicing regulations, minimizing compliance risks and maintaining high audit standards.

Relevant Coursework: Event Design & Décor, Budgeting & Vendor Management, Marketing & Promotion, Contract Negotiation, Logistics & Scheduling

Relevant Coursework: Marketing, Accounting, Management Principles, Business Law