Sheena M LeCaire
Lake Havasu City,AZ
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
To strive and be the very best, to help those around me be team players, and get involved in our community. Strong skilled and very knowledgeable working with computers, billing, and substantial experience with QuickBooks, word, excel, publisher, powerpoint and word perfect. A history of success in organization and planning skills.
Overview
23
23
years of professional experience
Work History
Executive Director
Panhandle Building Contractor Association
02.2017 - 11.2020
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Built relationships with donors, government officials and other organizations to secure funding and support for organization. Regarding Memberships, Sponsorships and Volunteers Programs
- Represented organization to local public by giving presentations and speeches and participating in community events.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Ran & Booked General Membership Meetings and Board Member Meetings
- Put on 3 Events a Year (Home & Garden Show, Golf Tournament & Fins,
- Feathers & Furs Event)
- Advertising, Marketing, Personal visits with Businesses in our Community
Administrative Assistant
North Idaho Flood & Fire / Mountain View Construction
08.2018 - 07.2019
- Answer Phones, e-mails, scan documents into client folders
- Set-up subcontractor appts, sent out work orders
- Inventory all supplies and equipment
- Schedule 13-16 Employees in Buildertrend
- Filing, Time entry and reports for jobs, fill out permits, update insurance files.
Administrative Assistant
Bonner County Fairgrounds
11.2014 - 08.2018
- Bonner County (208) 265-1432
- Answer Phones, e-mails, book camping reservations, order ribbons and awardsfor fair
- In charge of putting together fair books, magazines, pocket brochures, flyers forevents, fair book ads, etc
- Organizing and putting on events such as Fair, Christmas Fair, Timberfest,
- Wedding Expo, also the Rodeo Royalty Coordinator
- Put together expense reports for events, balance cash registers, daily deposits,open and organize mail
- Put together and organize all Superintendent and Judges folders and totes for fair.
Manager
4 Season Power Sports
06.2012 - 04.2014
- Managed store with 3+ employees, daily deposits, bookkeeping, nightly ordering, inventory, did all ordering of machines & quarterly bookings for clothing and accessories
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Improved marketing to attract new customers and promote business.
- Cross-trained existing employees to maximize team agility and performance.
- Customer service, wrote RO's, scheduled mechanics work, worked service counter, sold all motorsport machine & extended warranty plans, wrote up loans
- Was rated the top 10 sales people in the state of Idaho for Arctic Cat Sales.
Assistant Manager
Trauma Tech
06.1999 - 10.2010
- Gently handled families with there concerns and loved ones
- Bio-Hazard Restoration, Crime Scene Cleanup
- Trained Employees
- Inventory
- Bookkeeping
Payroll Manager & Receptionist
A.S.A.P Tax Service
07.2007 - 02.2010
- Owner Devin Furtwangler (208) 263-1040
- Payroll, payroll reports, quarterly reports, 941 reports and all year end reports forpayroll clients
- Customer service, multiple phones, A/R & A/P, billing, daily deposits to bank ofall income
- All aspects of transferring money from one account to another, balancingcustomer accounts, putting together tax returns
Assistant Manager
Nomad Coffee Co
07.1997 - 10.2007
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Created employee schedules to align coverage. Hired and Terminated Employees
- Trained all employees so there was consistency in every beverage made.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Established team priorities, maintained schedules and monitored performance.
Assistant Manager
Fiedler's Fast Stop & Bulk Plant
- Ran all phases of the business
- Customer Services, Scheduling, Inventory
- Computer Bookkeeping, Payroll, A/R & A/P, Billing
Education
C.N.A Degree -
House of the lord, Regency
Skills
- Finance and Accounting Operations
- Managing Appointments
- Strategic Planning
- Overseeing Employees
- Reconciling Cash Drawers
- Managing Multiple Tasks
- Coaching and Mentoring
- Invoice Reconciliation
- Food and Beverage Management
- Scheduling and Coordinating
- Customer Relationship Management
- Sales and Marketing
Timeline
Administrative Assistant
North Idaho Flood & Fire / Mountain View Construction
08.2018 - 07.2019
Executive Director
Panhandle Building Contractor Association
02.2017 - 11.2020
Administrative Assistant
Bonner County Fairgrounds
11.2014 - 08.2018
Manager
4 Season Power Sports
06.2012 - 04.2014
Payroll Manager & Receptionist
A.S.A.P Tax Service
07.2007 - 02.2010
Assistant Manager
Trauma Tech
06.1999 - 10.2010
Assistant Manager
Nomad Coffee Co
07.1997 - 10.2007
Assistant Manager
Fiedler's Fast Stop & Bulk Plant
C.N.A Degree -
House of the lord, Regency
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