Sheena Leon
Dix Hills,NY
Summary
Determined leader with success boosting productivity and streamlining procedures for organizations. Focused on smoothly overseeing financial, personnel and operational facets. Expertly balanced targets with resources and optimized long-term success. Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Overview
13
13
years of professional experience
Work History
Store Director
J.Crew
02.2016 - Current
- Led a team of employees in daily tasks, providing ongoing training and mentoring for their professional growth. Conducted regular performance evaluations for staff members, identifying areas for growth and development.
- Enhanced customer satisfaction by ensuring exceptional service, product availability, and efficient operations. Increased store sales by implementing strategic marketing campaigns and promotional events.
- Analyzed sales data to identify trends and opportunities for improvement, adjusting strategies accordingly. Cultivated strong relationships with vendors, negotiating favorable terms and conditions for the store''s benefit.
Store Director
J.Crew
09.2013 - 02.2016
- Developed new store location from ground up by hiring and training efficient team.
- Identified current and future trends that appeal to consumers.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Hiring and Recruiting Manager
J.Crew
02.2011 - 09.2016
- Streamlined hiring processes by implementing efficient recruiting strategies and applicant tracking systems.
- Reduced employee turnover rate by developing comprehensive onboarding programs for new hires.
- Enhanced company reputation as an employer of choice by creating a strong employer brand through targeted marketing initiatives.
- Increased candidate pool diversity with inclusive recruitment practices and strategic partnerships with diversity-focused organizations.
Education
Bachelor of Arts - International Justice & Humanities
John Jay College of Criminal Justice of The City University of New York
New York, NYSkills
- Team Development and Management
- Sales Leadership to impact Business Development
- Strategic Planning
- Delegation Abilities
- Excellent Customer Service
- Organizational Skills
- Analytical Thinking
Timeline
Store Director
J.Crew
02.2016 - Current
Store Director
J.Crew
09.2013 - 02.2016
Hiring and Recruiting Manager
J.Crew
02.2011 - 09.2016
Bachelor of Arts - International Justice & Humanities
John Jay College of Criminal Justice of The City University of New York
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