Sheena Lopez
West Palm Beach,US
Summary
Newly licensed Registered Nurse with experience in the medical industry. I am eager to contribute theoretical and practical knowledge to a world class organization that embodies vision for ensuring excellence in patient care. Emergency rooms are an area that I am very passionate about. I will be able to put leadership, conflict-resolution, and critical thinking talents to use working in this area. The clinical experience that I have gained in one year has been in areas such as Emergency room, Behavioral Health, Pediatrics, Labor and Delivery Maternity and Med Surge. Knowledgeable about EMR charting, medication administration. Recognized for taking a proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Registered Certified Pharmacy Technician
CVS Pharmacy, Retail
03.2018 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Reviewed and verified customer information and insurance provider information.
- Collected co-payments or full payments from customers.
- Counted, measured and compounded medications following standard procedures.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Provided compassionate care for patients experiencing financial hardship by assisting them in navigating available resources and discount programs.
- Promoted a culture of safety within the pharmacy by adhering to established protocols for handling hazardous substances.
- Utilized computerized systems effectively for data entry tasks related to patient records, inventory management, and prescription processing.
District Performance Coordinator
CVS Pharmacy
01.2022 - 01.2024
- Assisted in recruitment efforts by coordinating interviews and managing onboarding activities for new hires.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Boosted team morale and productivity by organizing team-building activities and maintaining open-door policy for feedback and concerns.
- The DPC is a critical support partner to the Pharmacy District Leader (DL, RX) and District Support Pharmacist Leader (DSPL), that brings forward insights to help improve Pharmacy district-level performance
- As the key support to the DL, Rx, the DPC partners with the DSPL, Pharmacy Managers (PMs) and teams across the market to ensure that pharmacies are effectively staffed and scheduled, prepared for scheduled activities (vaccine clinics, inventories, remodels, pilots, rollouts, etc.), compliant with regulatory guidelines, and embracing change and new ways of working
Education
Associate of Science - Nursing
Cambridge College of Healthcare & Technology
Delray Beach, FL12.2024
Skills
- Patient Care
- Patient Assessment
- Infection Control
- Vital Signs
- Bloodborne Pathogens
- Personal Protection Equipment
- Patient Safety
- Patient & Family Education
- Trach Care
- EHR
- Epic
- Patient counseling
- Aseptic techniques
Certification
- Registered Nurse, Florida License #RN1234567
- Basic Life Support (BLS)
- Certified Pharmacy Technician, Florida License #RPT81144
Clinicalrotations
- Cleveland Clinic Martin North Hospital, Emergency room, 160 hours, 10/24-12/24
- Kidz Korner at Plantation, Pediatrics, 90 hours, 09/24-10/24
- West Boca Medical Center, Maternity, 90 hours, 06/24-08/24
- Cleveland Clinic Weston, Med Surg, 270 hours, 01/24-06/24
- Abbey Delray Beach, Fundamentals, 90 hours, 01/24-06/24
Campuscommunityinvolvement
- Florida Nursing Association 10/24-Present
Timeline
District Performance Coordinator
CVS Pharmacy
01.2022 - 01.2024
Registered Certified Pharmacy Technician
CVS Pharmacy, Retail
03.2018 - Current
- Registered Nurse, Florida License #RN1234567
- Basic Life Support (BLS)
- Certified Pharmacy Technician, Florida License #RPT81144
Associate of Science - Nursing
Cambridge College of Healthcare & Technology
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