Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sheena Love

Indianapolis

Summary

Versatile and results-driven senior executive with over 20 years of experience in revenue growth, strategic partnerships, and complex client relationship management across the financial and sales industries. Skilled in full-cycle sales, business-to-business (B2B) relationship development, financial product integration, and operational optimization. Proven expertise in estate and trust planning, subscription-based sales models, business planning, and change management. A licensed and certified professional with an entrepreneurial, forward-thinking mindset and a demonstrated track record of delivering innovative solutions, driving sustainable growth, and achieving organizational success.

Overview

24
24
years of professional experience
2
2

Certifications

Work History

VP of Operations

F1rst Wealth LLC
01.2024 - Current
  • Drive operational strategy and sales growth, scaling assets under management (AUM) from $59M to $100M+
  • Develop and implement SOPs, ensuring streamlined workflows and scalability
  • Foster and expand B2B and client relationships to enhance business growth, client overall financial wellness, and financial gains
  • Collaborate with employees to identify upsell opportunities and deliver tailored financial wellness plans
  • Key Achievements:
  • Established strategic partnerships that increased business opportunities
  • Designed operational frameworks to support sustainable growth and enhance stakeholder engagement

Chief Operating Officer

Moss Roofing
01.2022 - 01.2024
  • Restructured and optimized operational infrastructure for a growing multimillion-dollar family business
  • Managed and nurtured partnerships with vendors and stakeholders, enhancing operational efficiency
  • Directed marketing, sales, production, and financial teams to align with strategic growth goals
  • Key Achievements:
  • Grew closed sales from $5M to $9M in two years
  • Built B2B partnerships to secure new opportunities and market presence
  • Mentored team members by sharing knowledge, offering guidance, and providing constructive feedback; fostering a culture of continuous learning and development within the organization.

VP of Home Lending

Guaranteed Rate
01.2021 - 01.2022
  • Launched and expanded new markets, driving $15M+ in closed business
  • Developed B2B partnerships and strengthened collaborations with industry leaders
  • Conducted market analysis to identify opportunities for growth and optimize strategy
  • Key Achievements:
  • Secured partnerships that increased client acquisition and satisfaction
  • Expanded market share through strategic B2B relationships

Senior Home Lending Advisor

JP Morgan Chase Bank, N.A.
01.2010 - 01.2021
  • Managed a $300M+ portfolio, fostering long-term B2B and client relationships
  • Exceeded sales targets through innovative strategies and partnership development
  • Acted as a trusted advisor for financial, lending, and insurance products
  • Key Achievements:
  • Boosted sales by46% through targeted marketing and partnership strategies
  • Cultivated relationships with over1,400 businesses and families, ensuring satisfaction and loyalty

Education

Master of Science - Psychology

Southern New Hampshire University
Manchester, NH

Bachelor of Science - Business Management, Marketing, & Insurance

Indiana State University
Terre Haute, IN

Skills

  • Strategic Sales & Negotiation
  • Relationship Growth & Partnership Management
  • Financial, Insurance, Lendings Advising
  • Estate & Trust Planning
  • Client Relationship Management
  • Revenue Growth & Profitability
  • Team Leadership & Development
  • Organizational development
  • Operations management, team building and motivation
  • Business development
  • Financial acumen

Certification

  • Life & Health Insurance License
  • HubSpot Certified
  • Extensive experience in estate and trust planning for holistic financial wellness

Timeline

VP of Operations

F1rst Wealth LLC
01.2024 - Current

Chief Operating Officer

Moss Roofing
01.2022 - 01.2024

VP of Home Lending

Guaranteed Rate
01.2021 - 01.2022

Senior Home Lending Advisor

JP Morgan Chase Bank, N.A.
01.2010 - 01.2021

Bachelor of Science - Business Management, Marketing, & Insurance

Indiana State University
  • Life & Health Insurance License
  • HubSpot Certified
  • Extensive experience in estate and trust planning for holistic financial wellness

Master of Science - Psychology

Southern New Hampshire University
Sheena Love