Sheena Mullings
Oak Bluff,Ma
Summary
To seek a position where my goal-oriented skills, efficiency, good working ethic, versatility and team building abilities will contribute to make a valuable contribution to your company, as well as for growth.
Overview
16
16
years of professional experience
Work History
Invigilator
Caribbean Examination Council
Mandeville
05.2018
- Main Roles
- Distribute Exam Papers
- Assisting with seating arrangements and registrations
- Packaging of CSEC documents
Assistant Manager
Santoro Hospitality
Oak Bluffs, MA
05.2025 - Current
- Assisted in developing and implementing operational strategies to enhance guest satisfaction and service efficiency.
- Coordinated staff training sessions, fostering a culture of continuous improvement among team members.
- Managed daily scheduling for front-of-house staff, ensuring optimal coverage during peak hours.
- Monitored inventory levels and collaborated with suppliers to maintain stock availability and reduce waste.
Volunteer
Single MoMM
09.2023 - Current
- Main Roles
- Setting up play area for childcare
- Setting up food and snack areas for both Moms and children
- Providing space that is safe for interaction and extracurricular activities
Front Desk
Bayshore Resort
Traverse City, Michigan
07.2020 - 05.2025
- Main Roles
- Check in/Check out guests.
- Auditing
- Refilling of coffee Station
- Taking reservation
Guidance Counsellor/ Health and Family Life Educator
Mandeville Primary and Junior High
Mandeville, Manchester, Jamaica
11.2019 - 08.2020
- Main Roles
- Conduct multiple individual and group counselling sessions.
- Create and implement treatment plans.
- Create progress notes for individual and group counselling sessions.
- Do regular probing on internal and external cases.
- Plan and execute classroom presentations.
- Evaluated and monitored Client improvement.
- Assist in preparation for school events.
- Mediation
- Provide mentorship especially for students with signs of behavioural and learning issues.
- Client Consultations
- Classroom Guidance
- Initiate activities aimed at benefiting the school population.
Front Desk
Bayshore Resort
Traverse City, Michigan
07.2019 - 11.2019
- Main Roles
- Check in/Check out guests.
- Auditing
- Refilling of coffee Station
- Taking reservation
Customer Service Representative
JN Money Services
Clarendon/ St Elizabeth
12.2018 - 02.2019
- Main Roles
- Promote JN Money Transfer Card
- Process customer Information
- Activation of Money Transfer Card
Guidance Counsellor (Internship)
Mandeville Primary and Junior High
Mandeville, Manchester, Jamaica
02.2018 - 04.2018
- Main Roles
- Conduct multiple individual and group counselling sessions.
- Create and implement treatment plans.
- Create progress notes for individual and group counselling sessions.
- Do regular probing on internal and external cases.
- Plan and execute classroom presentations.
- Evaluated and monitored Client improvement.
- Assist in preparation for school events.
- Mediation
- Provide mentorship especially for students with signs of behavioural and learning issues.
- Client Consultations
- Classroom Guidance
- Initiate activities aimed at benefiting the school population.
JNWAY Ambassador, Team Lead
JN Bank, Mandeville Plaza
Mandeville, Manchester, Jamaica
01.2017 - 01.2018
- Main Roles
- Liaison with JN Way Ambassadors from the region in achieving monthly targets
- Evaluate south coast ambassadors base on their performance
- Attend functions sponsored by JNWAY at different universities and colleges in the region.
- Participate in team meetings by providing topics for discussion and possible solutions.
JNWAY Ambassador
JN Bank, Mandeville Plaza
Mandeville, Manchester, Jamaica
01.2016 - 01.2017
- Main Roles
- Promote savings plan to students
- Attend different team building Seminars
- Promote savings plan and Financial Literacy information to customers.
Front Desk Clerk
Comfort Lakeside Inn
Mackinaw City, USA
01.2015 - 01.2017
- Main Roles
- Check in/Check out guests
- Auditing
- Housekeeping
United Student Movement (USM), Female sports Director
Northern Caribbean University
Mandeville, Manchester, Jamaica
01.2015 - 01.2016
- Main Roles
- Seek sponsorship for jerseys for intercollegiate teams and house teams
- Plan and execute house games
- Plan and execute sport day events.
- Attend intercollegiate games
- Supervised inter-house games
- Assist with meal serving for visiting teams.
Admin Assistant/Freshman Advisor
Northern Caribbean University
Mandeville, Manchester, Jamaica
01.2014 - 01.2015
- Main Roles
- Preparation of inventory
- Engaging in career talks at high school
- Promotions in high schools
- Distribution of Office supplies for promotion
Sales Representative
AT&T
Montego Bay, St. James, Jamaica
01.2010 - 01.2011
- Main Roles
- Provide thorough information About Direct TV and AT&T
Education
Master’s - International Public Health
Liverpool John Moores University
06.2026
Bachelor’s - Social Work
Northern Caribbean University
06.2018
Certificate - Computer Technology
Montego Bay Community College
Frome, Westmoreland01.2010
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Petersfield High
Shrewsberry, Westmoreland06.2006
Skills
- Microsoft Office
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Publisher
- Spreadsheet
- Outlook
- Photoshop
- Adaptability
- Active Listening and Communication Skills
- Advanced Computer Literacy
- Conflict Resolution Skills
- Counselling Skills
- Creative
- Critical Thinking Skills
- Excellent Customer Service Skills
- Excellent Leadership Skills
- Teamwork
Interests
Netball, Northern Caribbean University, Female House Captain, NCU, Freshman Advisor, NCU, Female Sports Director, USM, NCU, Sports Recruitment, MBCC
HONOURS AND AWARDS
Pacific Coast Chapter Scholarship, Northern Caribbean University (2015), Office of Alumni Relation Grant (2014)
Timeline
Assistant Manager
Santoro Hospitality
05.2025 - Current
Volunteer
Single MoMM
09.2023 - Current
Front Desk
Bayshore Resort
07.2020 - 05.2025
Guidance Counsellor/ Health and Family Life Educator
Mandeville Primary and Junior High
11.2019 - 08.2020
Front Desk
Bayshore Resort
07.2019 - 11.2019
Customer Service Representative
JN Money Services
12.2018 - 02.2019
Invigilator
Caribbean Examination Council
05.2018
Guidance Counsellor (Internship)
Mandeville Primary and Junior High
02.2018 - 04.2018
JNWAY Ambassador, Team Lead
JN Bank, Mandeville Plaza
01.2017 - 01.2018
JNWAY Ambassador
JN Bank, Mandeville Plaza
01.2016 - 01.2017
Front Desk Clerk
Comfort Lakeside Inn
01.2015 - 01.2017
United Student Movement (USM), Female sports Director
Northern Caribbean University
01.2015 - 01.2016
Admin Assistant/Freshman Advisor
Northern Caribbean University
01.2014 - 01.2015
Sales Representative
AT&T
01.2010 - 01.2011
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Petersfield High
Certificate - Computer Technology
Montego Bay Community College
Bachelor’s - Social Work
Northern Caribbean University
Master’s - International Public Health
Liverpool John Moores University