Sheena Phillips
Jacksonville,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
2006
2006
years of post-secondary education
Work History
Uber Driver
Uber
Jacksonville, FL
03.2024 - 02.2025
- Navigated city routes efficiently to ensure timely passenger arrivals.
- Maintained a clean and safe vehicle for passenger comfort and safety.
- Communicated effectively with passengers to enhance their riding experience.
- Monitored traffic conditions to adjust routes and avoid delays.
- Assisted passengers with luggage and special needs during rides.
- Managed ride requests through the Uber app for optimal service delivery.
Amazon delivery
Amazon
Jacksonville, FL
08.2023 - 11.2023
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Managed inventory and supplies to ensure materials were available when needed.
- Identified needs of customers promptly and efficiently.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Conducted testing of software and systems to ensure quality and reliability.
Entertainment Specialist
Hartsock Industrial
Jacksonville, Florida
02.2008 - 02.2022
- Provided effective and efficient services to guests measured through key performance metrics.
- Developed risk management strategies based on anticipated risks associated with each event.
- Implemented safety protocols and procedures when dealing with guests at large scale events.
- Maintained relationships with key contacts in the entertainment industry including agents, promoters, managers and publicists.
- Managed production budgets and monitored expenses to ensure cost-effectiveness of events.
- Developed creative solutions to ensure successful event planning and execution.
- Provided comprehensive customer service support by responding promptly and courteously to inquiries and requests relating to upcoming events.
- Served as a liaison between clients and entertainers by providing information regarding contract terms and conditions.
- Assigned tasks and work hours to staff.
- Resolved customer complaints regarding worker performance or services rendered.
- Administered first aid in emergency situations.
- Explained rules and regulations of facilities and entertainment attractions to customers.
Dental Assistant
Asap Dental Care
Jacksonville, Florida
05.2012 - 06.2012
- Assisted dentists during procedures by providing necessary instruments and materials.
- Maintained cleanliness and sterilization of dental equipment and workspaces.
- Educated patients on oral hygiene practices and post-treatment care instructions.
- Supported the front desk with billing inquiries and insurance verification processes.
- Scheduled patient appointments and coordinated follow-up visits for optimal care.
- Collaborated with team members to improve workflow and patient experience strategies.
- Sterilized instruments according to established guidelines and protocols.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Took digital X-rays of teeth using radiographic equipment.
- Maintained a neat, clean and organized environment throughout the office.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Laid out dental instruments and equipment before procedures.
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Educated patients on treatment procedures and post-procedure home care.
- Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
- Educated patients on proper oral hygiene techniques and habits.
- Documented patient records with procedures performed and added notes taken to charts.
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
- Helped maintain inventory levels of all dental supplies used in day-to-day operations.
- Responded promptly to requests from other staff members or dentists while maintaining a professional demeanor.
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
- Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
- Explained dental services and payment plans to help patients make informed decisions.
- Followed dentists' directions for giving patients desensitizing agents to prepare for anesthetic administration.
- Checked with participants throughout procedures to help alleviate anxiety.
- Kept accurate records of dental treatments provided for each patient's visit.
- Applied sealants and protective coatings to teeth to protect enamel and prevent cavities.
- Handled billing inquiries from insurance companies regarding claims submitted by the office.
- Updated patient records with new data and treatment information.
- Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
- Ensured compliance with infection control policies and procedures.
- Gathered and documented patient medical and dental histories and vital signs.
- Took medical and dental history and recorded vital signs of patients.
- Kept track of treatment information in patient records.
- Exposed dental diagnostic x-rays.
- Prepared bills and completed insurance forms using system software.
- Cleaned and polished removable dentures, brackets, wires and other appliances.
- Gave patients desensitizing agents to prepare for anesthetic administration.
- Prepared patients by explaining scheduled treatments and potential side effects.
- Built loyal patient following and retained return patients by providing empathetic and caring service.
- Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
- Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
Education
Dental Assistant - Dental Assistant
Kaplan Technical
Jacksonville, FL 02.2011 - 06.2012
Ged
Valdosta, GAReferences
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Uber Driver
Uber
03.2024 - 02.2025
Amazon delivery
Amazon
08.2023 - 11.2023
Dental Assistant
Asap Dental Care
05.2012 - 06.2012
Dental Assistant - Dental Assistant
Kaplan Technical
02.2011 - 06.2012
Entertainment Specialist
Hartsock Industrial
02.2008 - 02.2022
Ged