Proactive Waitress Supervisor and Lead Teacher/Caregiver with extensive experience in both hospitality and early childhood education. Skilled in fostering positive environments, efficient team management, and ensuring high-quality service. Strong multitasking abilities, adept at enhancing customer satisfaction and promoting children's development, looking to advance career in a dynamic setting.
Overview
2
2
years of professional experience
Work History
Waitress Supervisor
El Burrito Loco-Groseclose
12.2022 - Current
Managed table turnover rate effectively allowing for more guests served per shift.
Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
Accomplished multiple tasks within established timeframes.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Developed and maintained relationships with customers and suppliers through account development.
Leand Teacher/Caregiver for 1-2 Year Olds
Little Wonders Daycare Center
08.2022 - 11.2022
Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Managed classroom behavior with positive reinforcement techniques, promoting a respectful environment.
Strengthened parent partnerships through effective communication about their child''s progress and daily activities.
Supported children''s emotional well-being by creating a nurturing and inclusive atmosphere.
Maintained compliance with state regulations by participating in ongoing training sessions and staying up-to-date on policies.
Introduced children to educational games and activities to boost learning.
Developed lessons and activities to promote children's physical and emotional development.
Assisted in potty training and toilet hygiene.
Dispensed snacks and meals to children in accordance with nutritional guidelines.
Responded to inquiries from parents and guardians.
Handled daily administrative tasks efficiently to minimize time away from children.