Sheena Reid, BSN RN
Columbia,SC
Summary
Self-motivated professional accustomed to handling sensitive and confidential records while thriving in deadline-driven environments. Polished in developing information systems for medical establishments to provide top-quality care. Valued contributor focused on accurately capturing, storing, securing and wielding healthcare data. Seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
18
18
years of professional experience
1
1
Certification
Work History
RN/Medical Spa Manager
InfuZen Spa
10.2021 - Current
- PRN: October 2021 - August 2022
- Full Time: August 2022 to Present
- Manage daily operations of InfuZen Spa Locations in Lexington & Columbia, South Carolina
- Manage current staff of two PRN Registered Nurses and one Full- Time Nurse Practitioner
- Orientation and Training for new and current team members.
- Administer fluids, medications and vitamins through peripherally inserted venous catheter to support treatment of dehydration, symptoms related to possible vitamin deficiencies, and acute medical conditions.
- Educate patient, family or caretaker about post infusion care to facilitate care continuum and best patient outcomes.
- Average 10-17 patients treated daily.
- Winner: Lexington County Chronicle's Annual Lexington's Best Award InfuZen Spa Lexington- Best in Weight Loss Management for 2023
- Nominated for 2023 Best Nurse Award for Lexington County Chronicle's Annual Lexington's Best Awards
Quality Review Specialist
KH Nursing Services
04.2022 - Current
- Part-Time, Remote
- Review and process clinical documentation submitted by agency staffed RN providing patient care in in-home setting for accuracy and compliance with federal, state, and local regulations.
- Process audited submission to ensure compliance with documentation standards for vested pharmacy vendors.
- Payroll processing based on authorized drive time and patient visit hours.
- Process 60-70 Quality Review Submissions per week; Monthly average 240-280 submissions.
- Maintain confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
Director of Quality
Ernest Health
08.2021 - 08.2022
- Implemented best practice policies for patient education and patient and staff safety.
- Enforced compliance with government regulations and company policies.
- Developed and maintained records of policies, procedures and best practices to support continuous improvement for Inpatient Rehabilitation Facility (IRF) industry.
- Executed quality assurance initiatives to increase provider job satisfaction in IRF facility.
- Audited quality of nursing, rehabilitative therapies, and food services departments and reported findings to department heads for improvements.
- Partnered with providers to improve quality of care and services through Fall Prevention program.
- Tracked quality issues with external customers, suppliers, and internal plant operations.
- Assessed, analyzed and improved patient satisfaction ratings 45% in inpatient facility
- Worked with Joint Commission accreditation body to discover areas of need and promptly implemented improvements
Clinical Nurse Educator
Prisma Health
09.2015 - 08.2021
- Provided educational leadership to clinical staff, support staff, and external academic clinicians to enhance specialized patient care within established healthcare setting.
- Assisted clinical staff and support staff with educational needs, problem resolution, and health management across the continuum of care.
- Collaborated with medical providers, patient care staff, and unit management in the planning, implementation, and delivery of educational curricula.
- Initiated skills development programs within the parameters of established care models; monitors trends and implements educational strategies to ensure compliance with quality standards and parameters.
- Educated patient care staff in the use of new equipment, supplies, and instruments; coordinates in-service training and workshops for appropriate staff.
- Ensured proper care in the use and maintenance of equipment and supplies; promotes continuous improvement of workplace safety and environmental practices.
- Managed curriculum development for orientation and training of new team members
- Average class size for orientation and training: 25 to 35 team members
- Yearly average number of new team members trained: 800-1000
- Recognized as a High Performing Team Member by Hospital Senior Leadership
- Continuing Education Classes Instructed: Basic 12- Lead EKG, Phlebotomy, Preceptor Training, COVID patient management
- Assisted Education Director with development of the Nursing Support Assistant (NSA) role and Patient Support Staff Clinical Ladder
Nurse, Cardiac Telemetry
Providence Health (Currently MUSC)
08.2005 - 06.2019
- Full Time: August 2005- April 2010
- PRN: April 2010- June 2019
- Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.
- Assisted patients in performance of routine recovery and mobility exercises, providing support when getting in and out of bed as well as walking and stretching.
- Followed proper procedure for installation and removal of catheters, IVs and PIC lines.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
- Identified and assisted with opportunities for performance improvement activities on unit and with other service areas.
- Managed care from admission to discharge.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
Infusion Nurse
Prisma Health Richland
04.2010 - 09.2015
- Remained current on advances in nursing care by participating in educational programs and oriented and educated new staff in nursing techniques and departmental procedures.
- Administered IV fluids, medications and blood products through peripherally inserted central venous catheter to support long-term treatment for infections, cancer or heart and kidney problems.
- Prepared chemotherapy doses and iron infusions for patient treatments as per physicians' orders.
- Educated patient, family or caretaker about post discharge care procedures to facilitate care continuum.
- Created warm and inviting atmosphere through use of soft music to help patients feel less stressed while undergoing treatment.
- Maintained safe and therapeutic medical environment and guided and directed members of health care team to encourage quality patient care.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Oriented and Trained new clinical and patient support team members
- Recognized as Employee of Quarter x2
- Served as Co-Chair for Prisma Health Ambulatory Services Quality Council
- Ambulatory Representative for Hospital Shared Governance Committee for Quality
- Remained current on advances in nursing care by participating in educational programs and oriented and educated new staff in nursing techniques and departmental procedures
Education
Bachelor of Science - Nursing
Clemson University
Clemson, SC05.2005
Skills
- Standard Operating Procedures Understanding
- Regulatory Enforcement
- Behavior Identification
- Medical Records Review
- Performance Monitoring
- Learning Strategies
- Educational Materials
- Medical History
Certification
- Licensed Registered Nurse - SC Multi State Licensed #101192 (Expires 04/30/2024)
Timeline
Quality Review Specialist
KH Nursing Services
04.2022 - Current
RN/Medical Spa Manager
InfuZen Spa
10.2021 - Current
Director of Quality
Ernest Health
08.2021 - 08.2022
Clinical Nurse Educator
Prisma Health
09.2015 - 08.2021
Infusion Nurse
Prisma Health Richland
04.2010 - 09.2015
Nurse, Cardiac Telemetry
Providence Health (Currently MUSC)
08.2005 - 06.2019
Bachelor of Science - Nursing
Clemson University
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