Sheena Romero
Jemez Pueblo
Summary
Reliable and detail-oriented professional with over 5 years of experience in management and general maintenance, seeking a Custodian position. Proven ability to maintain clean, safe, and organized environments, manage inventory, and operate basic equipment. Committed to contributing to a team effort while upholding high standards of cleanliness and safety protocols.
Overview
18
18
years of professional experience
Work History
A/R Specialist
Presbyterian Medical Services
Albuquerque
06.2022 - Current
- Maintained logs and records for accounts receivable, ensuring accuracy and compliance.
- Conducted follow-ups and managed correspondence to bring accounts to final resolutions.
- Participated in ongoing meetings and training sessions to maintain knowledge of protocols and procedures.
Office Cleaner
Sparkle Maintenance Inc.
Albuquerque
07.2022 - 03.2023
- Maintained cleanliness in commercial facilities using effective cleaning techniques.
- Operated industrial cleaning equipment for efficient surface sanitation.
- Collaborated with team to successfully complete daily cleaning schedules.
- Performed general cleaning tasks including dusting, wiping surfaces, and vacuuming floors.
- Utilized specialized equipment for carpet and hard floor cleaning.
- Stocked janitorial closets with essential supplies like toilet paper and soap.
- Sanitized restrooms by cleaning toilets and replenishing necessary supplies.
Customer Service Representative
HME SPECIALIST, LLC
Albuquerque
02.2019 - 06.2019
- Followed strict HIPAA requirements for patient data, demonstrating adherence to privacy laws and regulations.
- Obtained complete and accurate information for patient demographics and determined charges for services.
- Documented complaints and reported equipment failures, contributing to timely resolutions.
Assistant Store Manager
FOUR WINDS TRAVEL CENTER
Albuquerque
09.2013 - 12.2018
- Ensured consistent store operational standards, contributing to a clean and safe environment for customers and staff.
- Managed inventory using a back-office system, including pricing and ordering from various vendors.
- Oversaw a team of supervisors and specialists, ensuring duties were completed in line with organizational goals.
- Managed point of sale and customer inquiries, addressing issues professionally and promptly.
- Performed cash handling and reconciliation, maintaining accuracy and security protocols.
Lead Cashier/sales Associate
WALATOWA CONVIENICE STORE/JEMEZ COMMUNITY DEVELOPMENT CORP
Jemez Pueblo
08.2007 - 09.2013
- Maintained the proper amount in the store safe according to strict policies and procedures.
- Prepared schedules for 7-8 employees, ensuring consistent coverage and adherence to budgeted hours.
- Ordered inventory from various vendors and maintained organized merchandise displays.
- Provided professional customer service while collecting payments and managing transactions.
Education
Associates of Science Degree - HEALTH INFORMATION TECHNOLOGY
CARRINGTON COLLEGE
Albuquerque, NM06.2020
High school diploma -
JEMEZ VALLEY HIGH SCHOOL
Jemez Pueblo, NM05.2002
Skills
- Cleaning and maintenance: General housekeeping duties, sanitation protocols, waste management, and minor maintenance (light fixtures, plumbing fixtures, painting, and graffiti removal)
- Equipment operation: vacuums, shampooers, hand-operated tools, and small power equipment
- Inventory and logistics: supply ordering, material logs, inventory control, and work order scheduling
- Safety and compliance: safety protocols, accident reporting, regulatory compliance
- Transferable skills include reliability, attention to detail, teamwork, effective communication, and time management
Timeline
Office Cleaner
Sparkle Maintenance Inc.
07.2022 - 03.2023
A/R Specialist
Presbyterian Medical Services
06.2022 - Current
Customer Service Representative
HME SPECIALIST, LLC
02.2019 - 06.2019
Assistant Store Manager
FOUR WINDS TRAVEL CENTER
09.2013 - 12.2018
Lead Cashier/sales Associate
WALATOWA CONVIENICE STORE/JEMEZ COMMUNITY DEVELOPMENT CORP
08.2007 - 09.2013
Associates of Science Degree - HEALTH INFORMATION TECHNOLOGY
CARRINGTON COLLEGE
High school diploma -
JEMEZ VALLEY HIGH SCHOOL