Sheena Winston
Dallas,TX
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Resourceful problem solver and critical thinker with strong analytical writing abilities, exceptional time management skills, and adept negotiation capabilities. Ready to transition back into Corporate America with a proven track record of success.
Overview
15
15
years of professional experience
1
1
Language
Work History
Executive Chef/Owner
Ohm Woke Llc
06.2017 - Current
- Directed and oversaw all culinary operations, ensuring adherence to high standards of quality, hygiene, and safety in high-volume kitchen environment.
- Initiated marketing efforts across multiple social media platforms to highlight culinary creations, broaden audience engagement, and drive client acquisition. Fostered strong connections with clients and industry peers to procure referrals, resulting in expansion of client base
- Orchestrated menu development, incorporating innovative culinary techniques and locally sourced ingredients to create enticing dishes that met diverse dietary preferences and health requirements.
- Supervised and mentored 30 kitchen staff, fostering collaborative team environment and facilitating professional growth through ongoing training and development programs.
KYC Compliance Analyst
Capco Business Capital
02.2013 - 06.2016
- Conducted thorough due diligence and KYC reviews on new and existing clients to ensure regulatory compliance.
- Acquired proficiency in analyzing customer profiles, transaction histories, and documentation to identify potential risks and suspicious activities.
- Directed reviews and verifications of customer documentation, collaborating with internal teams to resolve discrepancies and inconsistencies.
- Orchestrated monitoring and screening of customer transactions against regulatory watch-lists, reporting suspicious activities as necessary.
- Facilitated training sessions to enhance colleagues' understanding of KYC policies and regulatory requirements.
- Supervised and participated in investigations of suspicious activities, ensuring proper documentation and reporting to relevant authorities.
Customer Service/Asset Performance Management
Saxon Mortgage
02.2009 - 10.2013
- Established clear performance metrics for evaluating assets under management, allowing for better monitoring of progress toward goals.
- Consistently met and exceeded annual performance targets related to revenue generation, assets under management growth and client retention rates.
- Developed custom reports for management, providing valuable insights into asset performance and maintenance trends.
- Regularly monitored existing portfolio holdings updating senior management on asset performance trends.
- Served as liaison between customers and other departments within organization, ensuring seamless coordination in addressing client needs.
Education
Master of Arts - General Education
Oklahoma City Community College
Oklahoma City, OK06.2006
Skills
- Core Competencies:
- Audits
- Quality Control (QC)
- Process Improvements
- AML (Anti-Money Laundering)
- Due Diligence
- Fraud Examination
- Client Relations
- Cross-Functional Collaboration
- Training & Mentoring
- Communications
- Analytical Skills
Technical Skills
Productivity, Data Analysis & Reporting: Microsoft Office Professional Suit, PeopleSoft, Sonar, LiveLink, HALO, ORACLE, Fast Track System Monitoring (FTMON), EServe, ERCM, MCD Doc Viewer, SGP Database,
Finance: Financial Services Desktop (FSD), Contact Manager, Customer Assist, One View, I-Vault, ATM Manager, Actimize, Financial Crime Investigation Portal (FCIP), Politically Exposed Persons (PEP)
Mortgage & Real Estate: Automated Underwriting Systems (AUS), Loan Origination Software (LOS), Desktop Underwriter (DU), Loan Prospector (LP), Foreclosure Processing Systems, VendorScape, MERS, LenStar, DokTrak
Legal: Lexis Nexis, ProLaw, SoftPro/Workflow, AMN, PACER
Proprietary & Other: Fidelity/MSP, LPS Desktop, E-CLAS, CLAS, SCRA, Call Conductor
Timeline
Executive Chef/Owner
Ohm Woke Llc
06.2017 - Current
KYC Compliance Analyst
Capco Business Capital
02.2013 - 06.2016
Customer Service/Asset Performance Management
Saxon Mortgage
02.2009 - 10.2013
Master of Arts - General Education
Oklahoma City Community College
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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