Sheenajean Villaluna
Summary
Detail-oriented professional with a solid foundation in equipment operation and quality assurance. Known for effective communication and team collaboration, ready to leverage skills to ensure compliance and drive operational excellence.
Overview
10
10
years of professional experience
Work History
Process Operator
Schneider Electric
Lincoln
07.2021 - Current
- Operated machinery to ensure efficient production processes in manufacturing environment.
- Conducted routine inspections to ensure compliance with quality control procedures.
- Trained new operators on standard operating procedures and safety protocols, ensuring compliance and operational readiness.
- Adjusted machine settings based on production requirements and specifications.
- Documented daily production data and maintained accurate logs for record-keeping.
- Participated in continuous improvement initiatives, contributing to enhanced operational efficiency and streamlined processes.
- Collaborated with team members to maintain high safety standards during operations.
- Communicated effectively with supervisors, colleagues, vendors, and clients both verbally and in writing.
- Met or exceeded target for on-time customer shipments.
- Helped achieve team goals by rotating production lines and daily duties to meet demand.
CNA
Hilltop Estates
Gothenburg
11.2019 - 07.2020
- Delivered compassionate care to residents, enhancing their daily living activities and overall well-being.
- Assisted nursing staff with patient assessments and vital sign monitoring.
- Facilitated daily living activities by serving meals, feeding, and assisting with ambulation and positioning, promoting comfort and dignity.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Helped residents walk with or without self-help devices.
- Answered patient call lights promptly and responded to requests appropriately.
- Exhibited strong customer service skills in interactions with patients, families, and guests, fostering a positive environment.
- Documented patient information accurately in electronic health records.
- Documented patient care services by charting in designated areas.
- Reported changes in patient conditions to registered nurse or physician.
- Observed and reported unusual symptoms and changes to charge nurse.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
Waitress
Mi Ranchito Restaurant
Gothenburg
01.2016 - 08.2018
- Provided timely and friendly service to all restaurant patrons.
- Took customer orders and ensured accurate delivery of food and drinks.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Resolved customer complaints with professionalism and effective communication, ensuring positive outcomes.
- Checked back with customers throughout meal service to confirm satisfaction and address needs.
- Greeted customers, answered questions, and recommended specials to enhance dining experience.
- Collaborated with team members to manage high customer volume effectively.
- Maintained cleanliness and organization of dining area throughout shifts.
- Maintained cleanliness of dining area by clearing and cleaning tables quickly.
- Organized take-out orders efficiently according to customer requests.
- Handled cash transactions and processed payments efficiently at register.
- Prepared checks accurately and processed payments promptly.
- Assisted in training new waitstaff on restaurant policies and procedures.
- Developed positive relationships with regular customers through friendly conversation.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Education
High School Diploma -
Gothenburg Public School
Gothenburg, NE05-2019
Some College (No Degree) - CNA
North Platte Community College
North Platte, NESkills
- Equipment operation
- Quality control
- Process documentation
- Safety compliance
- Continuous improvement
- Production scheduling
- Technical knowledge
- Problem solving
- Time management
- Multitasking
- Attention to detail
- Training staff
- Team collaboration
- Effective communication
- Complaint resolution
Languages
English
Full Professional
Tagalog
Full Professional
Timeline
Process Operator
Schneider Electric
07.2021 - Current
CNA
Hilltop Estates
11.2019 - 07.2020
Waitress
Mi Ranchito Restaurant
01.2016 - 08.2018
High School Diploma -
Gothenburg Public School
Some College (No Degree) - CNA
North Platte Community College