Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sheennah Augustin-Mendez

Amityville,NY

Summary

An experienced leader proficient in all aspects of back of house operations, hiring, training, sales, customer service, and visuals. Strength in planning, problem solving, and attention to detail. A leader by example, always ready to jump in and help. Takes proactive steps to encourage and motivate team members to achieve personal sales goals and monthly CT.

Overview

16
16
years of professional experience

Work History

Operations Associate

SMCP
04.2023 - Current

· Process and Validate Shipment

· Process Inter Store Transfers

· Perform Cycle Count

· Complete Sandro and Maje visual missions

· Complete Inventory Control Report

· Train and onboard new Operations Associates

· Train team members in OpenBravo

· Assist team on selling floor and register

· Complete SOD and EOD

· Complete physical inventory counts

· Solve IT issues

· Maintain stock room

· Identify and report known losses

Personal Training Director

LA Fitness
01.2023 - 03.2023

· Develop and build Personal Training Program

· Audition and hire new personal trainers

· Sell training packages to clients

· Assign clients to trainer

· Ensure achievement of monthly sales goals

· Work closely with General Manager to network and build clientele

Assistant Director and Lead Instructor

Perfection Dance Center
09.2008 - 06.2022

· Coordinate with local PTA to perform at school events

· Audition and hire new instructors

· Register new students for classes

· Process payments

· Complete performance evaluations for instructors

· Hold monthly team meetings

· Train new instructors

· Create class schedule

· Schedule instructors

Vault Custodian and Branch Ambassador

Capital One
07.2018 - 03.2021

· Lead Teller

· Perform monthly teller box counts

· Order Money

· Process night drops

· Perform opening and closing procedures

· Ensure accurate vault count daily

· Address customer inquiries and resolve complaints

Education

Bachelor of Science - Dance And Choreography

Long Island University
Brooklyn, NY
05.2008

Skills

  • MS Office proficient
  • Inventory management
  • Store operations
  • Recruiting and interviewing
  • Schedule Making
  • Coordinating meetings & events
  • Strong organization skills
  • Strong communication skills
  • Team-oriented
  • Thrives under pressure
  • Honest & Accountable
  • Sensitive to confidential information
  • Ability to travel on short notice
  • Punctual

Timeline

Operations Associate

SMCP
04.2023 - Current

Personal Training Director

LA Fitness
01.2023 - 03.2023

Vault Custodian and Branch Ambassador

Capital One
07.2018 - 03.2021

Assistant Director and Lead Instructor

Perfection Dance Center
09.2008 - 06.2022

Bachelor of Science - Dance And Choreography

Long Island University
Sheennah Augustin-Mendez