An experienced leader proficient in all aspects of back of house operations, hiring, training, sales, customer service, and visuals. Strength in planning, problem solving, and attention to detail. A leader by example, always ready to jump in and help. Takes proactive steps to encourage and motivate team members to achieve personal sales goals and monthly CT.
· Process and Validate Shipment
· Process Inter Store Transfers
· Perform Cycle Count
· Complete Sandro and Maje visual missions
· Complete Inventory Control Report
· Train and onboard new Operations Associates
· Train team members in OpenBravo
· Assist team on selling floor and register
· Complete SOD and EOD
· Complete physical inventory counts
· Solve IT issues
· Maintain stock room
· Identify and report known losses
· Develop and build Personal Training Program
· Audition and hire new personal trainers
· Sell training packages to clients
· Assign clients to trainer
· Ensure achievement of monthly sales goals
· Work closely with General Manager to network and build clientele
· Coordinate with local PTA to perform at school events
· Audition and hire new instructors
· Register new students for classes
· Process payments
· Complete performance evaluations for instructors
· Hold monthly team meetings
· Train new instructors
· Create class schedule
· Schedule instructors
· Lead Teller
· Perform monthly teller box counts
· Order Money
· Process night drops
· Perform opening and closing procedures
· Ensure accurate vault count daily
· Address customer inquiries and resolve complaints