Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Affiliations
References
Timeline
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SHEERA NOWLIN

Baltimore,OH

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I am knowledgeable about evaluating records and digital information to assess risk and compliance concerns. Well-organized and analytical with strong attention to detail. Looking for a challenging role in a fast-paced environment.

Overview

10
10
years of professional experience
1
1
Certification

Work History

COMPLIANCE MANAGER & GME BUSINESS SUPERVISOR

University of MD Midtown Campus
Batimore, MD
09.2017 - Current
  • Monitor the progress of Internal Medicine and Transitional Year residents in training.
  • Manage 5 offices to include Neurology, Medicine, GI, GME, and Hospitalists and 45 employees/Direct reports.
  • Manage & facilitate the recruitment of 18 interns each year, by evaluating the over 4000 applicantions.
  • Prepare yearly schedule for a 37 trainee program using RMS (MedHub).
  • Initiate agreements/contracts, malpractice insurance, and liaison between the medical center, school of medicine and our other corporate affiliates.
  • Prepare and oversee a budget of approximately 5 million dollars to include staff salaries. Input monthly variance reports, and process reimbursement through SAP.
  • Create and submit invoices for services rendered to the VA and school of medicine for student/resident teaching.
  • I provide support to the program director in planning, developing, and implementing residency/fellowship program's quality improvement activities, and manage medical student rotations in the department.
  • Prepare documents for program & institutional CLER & SITE visits, and submit self-study's and yearly accreditation data into NAS.
  • Initiate & complete J1 Visas yearly for a program whose VISA sponsorship rate is 90%
  • Mentor staff in career development, improve processes, and primarily responsible for the verification of post graduate education
  • Formulate and write curriculum and policies to ensure compliance.
  • Provided guidance on complex regulatory issues to senior management and other departments.
  • Build and strengthened relationships with regulatory representatives, vendors and company customers.
  • Complete internal and external audits according to established procedures.
  • Identify processes and policy gaps and devised solutions for DoS, ECFMG, and ACGME requirements.
  • Create and managed training classes to educate new hires and existing employees about compliance concerns.
  • Create and manage yearly orientation for incoming staff.
  • Cross-train employees, enabling completion of priority tasks during personnel absences.
  • Organize initiatives, drafted documentation and enforce compliance with best practices.
  • Maintain detailed database of compliance data, activities and actions taken.
  • Monitor changes in relevant legislation and adjusted operations accordingly.
  • Maintain detailed records of all compliance related activities.
  • Build positive working relationships with other department managers through effective communication.
  • Complete quarterly and yearly audits.
  • Complete primary verifications from FCVS, Medical boards, and third-party

EMERGENCY ROOM ADMINISTRATOR

University of MD Midtown Campus
Batimore, MD
02.2014 - 10.2017
  • Utilize EPIC to correspond with patients about abnormal test results, personal belongings, and general follow-up after discharge, including state required notifications
  • Customer service is essential to my job, therefore I am a member of many committees here at Midtown including QA/QI, Palliative Care, & ED Customer Service
  • Generated purchase orders for equipment repairs or replacements as needed.
  • Tracked employee attendance records using automated systems for accuracy.
  • Compiled weekly expense summaries to provide senior management with updates on spending trends.
  • Coordinated with outside vendors to secure necessary supplies and services for the department.
  • Created databases to track personnel performance, training records, and other relevant data.
  • Drafted correspondence for various internal communications such as memos, emails, letters.
  • Organized special projects assigned by upper management such as policy reviews or process improvements initiatives.
  • Oversaw payroll processing activities including time sheets review and salary adjustments.
  • Managed employee vacation requests and leave balances while ensuring compliance with company policies.
  • Coordinated and conducted classes to teach procedures to new staff members.
  • Monitored office supplies to replenish needed inventory before depletion.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Planned and completed group projects, working smoothly with others.

Education

BS Degree in Healthcare Administration -

University of Phoenix

MBA degree in progress -

University of Phoenix

Skills

  • Proficient in the following applications: ERAS, NRMP, MedHub, Kronos, SAP Concur, Thalamus, Freida, Tungsten, E-Value, & microsoft office suite
  • Payroll, finance, & IRIS data
  • VISA sponsorship process
  • CPI & MANDT trainer
  • Regulatory Documentation
  • System Management
  • System Development
  • Regulatory Compliance Oversight
  • Staff Training
  • Process Development

Certification

  • Certified Crisis Prevention Trainer (CPI)
  • Certified Mandt Trainer
  • TAGME Certified
  • ACTIVE APDIM Member
  • ACTIVE AHME Member

Accomplishments

  • Presented at the ACGME national meeting in Nashville, TN 2023 on improving Clinical Competency Committee (CCC)
  • Invited to present a Plenary at ACGME national meeting in Orland 2024 on Automation in GME
  • Invited to present a workshop at AAIM national meeting on creative ways to optimize budgets in GME

Affiliations

  • Avid international traveler
  • Art enthusiast
  • Self-proclaimed Pastry & Dessert Chef

References

References available upon request.

Timeline

COMPLIANCE MANAGER & GME BUSINESS SUPERVISOR

University of MD Midtown Campus
09.2017 - Current

EMERGENCY ROOM ADMINISTRATOR

University of MD Midtown Campus
02.2014 - 10.2017

BS Degree in Healthcare Administration -

University of Phoenix

MBA degree in progress -

University of Phoenix

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SHEERA NOWLIN