SHEERI BILLINGSLEY
HEALTHCARE COORDINATOR
Jackson,NJ
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
6
6
years of post-secondary education
Work History
Healthcare Coordinator
ALL ABOUT CARE
BRICK, NJ
10.2020 - Current
- Coordinated with other healthcare providers to build healthcare plans for patient's specific needs.
- Attended training courses and seminars to remain up-to-date on emerging medical technology and techniques.
- Maintained professional demeanor while treating patients with respect and dignity.
- Documented changes in patient health conditions and progress through scheduled check-ups and monitoring.
HR Professional
Winston Benefits
Manasquan, NJ
10.2019 - 11.2019
- Administered employee benefits programs and assisted with open enrollment.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Responded to customer calls and emails to answer questions about products and services.
- Attended telephone skills and program information training sessions to boost aptitude.
- Sought out extra training opportunities to enhance customer relationship management abilities.
- Worked alongside global business leader to deploy new training strategies.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information.
- Answered constant flow of customer calls with minimal wait times.
- Maintained up-to-date knowledge of product and service changes.
- Delivered prompt service to prioritize customer needs.
Recruiting Coordinator
Robert Half Office Team
WALL, NJ
01.2018 - 10.2019
- Conducted performance reviews and provided feedback to managers on employee performance.
- Worked alongside global business leader to deploy new training strategies.
- Improved office efficiency by effectively managing internal communications and correspondence.
Nursing Unit Secretary
MERIDIAN HEALTH OCEAN MEDICAL CENTER
BRICK, NJ
02.2012 - 12.2017
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Assisted with medical coding and billing tasks.
- Performed various administrative tasks by filing, copying and faxing documents.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Received and routed laboratory results to correct clinical staff members.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Registered and verified patient records before triage with most up-to-date information.
- Answered phone calls and messages for-physician , medical facility, scheduling appointments, and handling patient inquiries.
Education
MEDICAL ASSISTANT - CERTIFIED MEDICAL ASSISTANT
Star Career Academy - Brick
Brick, NJ 02.1996 - 03.1998
Bachelor of Arts - Counseling
Charter University
Salt Lake City, UT 09.2018 - 07.2022
Skills
Multidisciplinary team collaboration
undefinedTimeline
Healthcare Coordinator
ALL ABOUT CARE
10.2020 - Current
HR Professional
Winston Benefits
10.2019 - 11.2019
Bachelor of Arts - Counseling
Charter University
09.2018 - 07.2022
Recruiting Coordinator
Robert Half Office Team
01.2018 - 10.2019
Nursing Unit Secretary
MERIDIAN HEALTH OCEAN MEDICAL CENTER
02.2012 - 12.2017
MEDICAL ASSISTANT - CERTIFIED MEDICAL ASSISTANT
Star Career Academy - Brick
02.1996 - 03.1998
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