Sheetal Devi

• Managed resolution of customer deduction claims concerning pricing discrepancies, short payments, damages, returns, and promotional disputes.
• Evaluated and analyzed deduction reasons utilizing supporting documents, including invoices, debit memos, and contracts.
• Facilitated collaboration among sales, finance, and customer service teams to validate and resolve disputes.
• Oversaw meticulous record-keeping of deductions and ensured precise coding of reason codes and categories.
• Utilized deduction management tools, including High Radius and ERP systems, for tracking and resolving discrepancies.
• Oversaw compliance with company policies during approval and rejection of deduction claims.
• Oversaw monitoring of open deductions and executed follow-ups for timely resolution.
• Executed customer order fulfillment by meticulously processing requests in accordance with company procedures.
• Updated product database by entering product numbers, descriptions, and pricing information. Assisted in adding new products and assigning appropriate product numbers.
• Executed order processing for single item products and coordinated shipping logistics to ensure timely delivery.
• Managed daily cash receipts recordkeeping to support financial accountability and transparency.
• Cultivated a cooperative work environment to enhance team dynamics and productivity.
• Maintained precision in recording incoming payments to facilitate accurate month-end financial close.
• Managed receivables tracking and collection efforts to ensure timely payment of overdue accounts.
• Analyzed financial records to ensure accuracy by identifying and resolving payment and posting discrepancies.
• Assisted clients in configuring new item forms within the portal to meet their unique specifications.
• Supplied necessary documentation to team to ensure timely collection of due payments.
• Ensured timely provision of product images to clients, aligning with their specific requests.

Assisted in utilizing Microsoft Excel functions such as VLOOKUP, pivot tables, and concatenation to support data analysis tasks. Helped team members understand basic Excel functionalities to enhance productivity. Provided guidance on using Excel tools for effective data management.

• Fulfilling of customers order by processing them according to company procedures.
• Maintains product database with product numbers, descriptions, and pricing information, adding new products and assigning product numbers.
• Order processing fddfdvsdvccsdor the single item product and shipping products.
• Maintained cash receipts records on daily basis.
• Demonstrate the ability to be team player and work well constructively with all.
• Maintain posting accuracy of incoming payment and close out month end balancing.
• Monitor and collect on receivables in regard to past due balances.
• Research and identifying missing payment and posting errors.
• Creating Refunds and free text credit invoice.

• Classified, recorded and summarized numerical and financial data to compile and keep financial records, using journals and ledgers and computers.
• Coded documents according to company procedures.
• Received, record and bank cash, checks and vouchers.
• Operated 10-key calculators, typewriters and copy machines to perform calculations and produced documents.
• Performed financial calculations, such as amounts due, interest charges, balances, discounts, equity and principal.
• Checked figures, postings and documents for correct entry, mathematical accuracy and proper codes.
• Prepared bank deposits by compiling data from cashiers, verifying and balancing receipts and sending cash, checks and other forms of payment to banks.
• Deal with UNCLAIMED PROPERTY - role - Custodian services, transfer of shares and stock under the states of Texas to the claimant.
• Worked in Simcorp Dimension tool, Financial information Incorporated.
• Worked on UP Voice emails.
• DRS-Direct Registration system-this letter serves as notification that shares transfer due on their UP claim is completed.
• Non-transferable letters- summarize and provide details as the reason why the security is Non-transferable.
• Managed Account Reconciliation and Staff Accountant Duties.
• Manage Accounts on credit hold by running reports twice daily.
• AR Invoicing and AP billings to apply payments and update accounts.
• Data entry in select software to keep client records current & accurate.

• Worked as Finance Practitioner at, Pvt Ltd.24th Jan,2017-15th Feb,2019 Primary Domain (Accounts receivable (Order to cash).
• Maintain& Manage Customer data record in the oracle tool.
• Managing Billing run for different regions (APAC, US).
• Cash Allocation – Customer payment is matched to the customer instructions (remittance advice).
• Cash application other scope of work includes payment receipt, application of cash and reconciliation, as well as chargeback and other exception processing, adjustments and write offs.
• Maintain Free text Invoice (Debit note and credit note) & Refund.
• Commission Reports – Creating commission payment report.
• Monitoring Outstanding Invoices.