Dynamic healthcare professional with a proven track record at Allied Universal Security Services, adept at navigating complex systems and advocating for patients. Skilled in CPR/AED and family support, I enhance patient outcomes through effective communication and community resource education, significantly reducing hospital readmissions and fostering emotional well-being.
Overview
5
5
years of professional experience
Work History
KOA ASO
Allied Universal Security Services
10.2024 - Current
Contributed to quality improvement initiatives within the social work department by participating in training workshops.
Maintained detailed case notes and documentation, ensuring accurate representation of patient progress.
Educated patients and families on available community resources, promoting self-sufficiency and autonomy.
Collaborated with interdisciplinary teams for improved patient care and outcomes.
Aligned treatment goals with patient preferences, promoting engagement in the recovery process.
Enhanced patient satisfaction by providing timely psychosocial assessments and interventions for diverse populations.
Navigated complex healthcare systems to coordinate optimal care for patients with multiple comorbidities.
Facilitated support groups, fostering a sense of community and emotional well-being among participants.
Reduced hospital readmissions by developing comprehensive discharge plans tailored to individual needs.
Delivered culturally competent care by adapting interventions to meet the unique needs of diverse populations.
Maintained up-to-date knowledge of industry best practices and emerging trends through ongoing professional development activities.
Assisted patients in coping with acute or chronic illnesses by offering emotional support and appropriate referrals when needed.
Implemented evidence-based practices in counseling sessions for enhanced therapeutic outcomes.
Developed trusting relationships with local service providers, streamlining the referral process and ensuring continuity of care for patients.
Advocated for patients to secure necessary resources and services during hospitalization and postdischarge.
Conducted thorough biopsychosocial evaluations, identifying areas of need to inform appropriate interventions.
Established strong rapport with patients and families through empathy, active listening, and clear communication skills.
Provided crisis intervention, effectively deescalating tense situations to ensure safety for all parties involved.
Strengthened interdepartmental collaboration through regular consultation meetings regarding shared cases.
Organized clinical documentation, treatment plans, and referrals.
Documented case notes daily and coordinated follow-up for seamless case management.
Helped clients develop new coping mechanisms and techniques to drive behavior modification.
Prepared all required treatment records and reports.
Worked with medical teams, patients and families to implement effective treatment plans.
Explained medical care options to help families make informed healthcare decisions.
Provided ongoing counseling to help patients deal with conditions and processes
Completed psychosocial evaluations and needs assessments.
Updated treatment plans on monthly basis with latest intervention strategies and progress notes.
Coordinated individualized discharge plans to manage safe transition back into community and home environments.
Overnight Stocker and Receiver
Home Depot
07.2020 - 06.2024
Updated merchandise pricing to match new values and special promotional rates.
Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
Improved store efficiency by accurately stocking shelves and maintaining product organization overnight.
Provided backup support at checkout lanes during high-volume periods to minimize customer wait times during overnight hours.
Assisted with special projects or displays as needed, ensuring timely completion and alignment with store goals.
Contributed to a positive team atmosphere, consistently lending assistance when needed for timely task completion.
Reduced out-of-stock incidents by promptly unloading delivery trucks and efficiently sorting received goods.
Supported daytime staff by preparing the store for daily operations with neatly arranged merchandise displays.
Security Commercial
Securitas Security
04.2024 - 05.2024
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Education
Kealakehe High School
Kailua-Kona, HI
05.2008
Skills
Healthcare navigation
Family support
CPR/AED
Community resources
Accomplishments
Achievements, both big and small, that demonstrate your skills and capabilities.