Talent Management And Organizational Development Executive
Anaheim Hills,CA
Summary
With over fifteen years' experience in Talent Management and Organizational Development. Experienced in representing your organization to foster a culture of respect & belonging for all employees, through dynamic leadership development experiences. Strategic and innovative partner who effectively collaborates with business and function owners to ensure value driven solutions are aligned to operational business goals. Throughout her career she has been responsible for performance management, leadership development, organizational development, team member coaching, career development, succession management and building high performance executive teams. Expert Project Management, Lean Mindset and MS Office skills.
Overview
20
20
years of professional experience
7
7
years of post-secondary education
Work History
Senior Manager Learning & Development
IRhythmtech
San Francisco, United States
09.2022 - Current
Learning Strategy: Created and Implemented a learning strategy that included an RFP process for LMS, on-demand learning, virtual live workshops and in person workshops along structured learning paths by level that supported over 3,000 documented companywide development goals derived from year-end performance conversations.
Leadership Development Strategy: In alignment with HRBP's and Executive team, developed leadership competency framework and 5 year talent management roadmap by interviewing 75 people leaders within every leadership level to ensure talent capability gaps align with corporate 5-year operational growth strategy.
Performance Management Strategy: Owned the performance management program, including scorecard/goal setting framework, to ensure the process was efficient with feedback accuracy and equity and facilitated coaching where applicable in 6-month coaching appointments.
Implemented LeadX platform that allows for real-time feedback enabling the cultivation of a feedback and continuous learning culture, such that performance review cycle was shortened from two weeks to 3 days companywide.
Organizational Development Strategy: Worked with 36 underperforming teams identified through lower than benchmark engagement scores to increase their year over year engagement scores to above 85% which represented an overall average increase of 27 points. Impact was higher retention rates and manager effectiveness score increase by 45%.
Talent Management Strategy: Implemented a manager scorecard for mid-line leaders and above that tracked retention, attrition, leadership competency improvement, 360 feedback scores and goals and objectives attainment. This improved the overall company performance talent ratings from prior year, such that the definition of meets and exceeds expectations had to be risen companywide.
Compensation Strategy: Teamed with HR Compensation and Employee experience teams to ensure total rewards are aligned with Talent Management strategy to retain high potential pool vertically and support growth of key individual Subject Matter Experts to ensure career pathing extends their development opportunities.
Senior Learning & Development Leader
One Medical
San Francisco, United States
01.2021 - 09.2021
Created curricula to launch 5 programs for LEAD@OM - corporate university.
Managed 5 direct reports, L&D budget, schedule and performance of programs and identified and drove countermeasures for projects with budget and time challenges.
Teamed with subject matter experts in evaluation and revision of training tools in order to continually improve learning journeys across all people leader levels
Sr Learning & Development Consultant
Kaiser Permanente
Harbor City, United States
01.2018 - 12.2020
Own the Talent Development Roadmap and strategy with the CHRO in line with the business operations to ensure that the organization is ready for rapid growth, change and is engaged at work.
Stood up KPLU– Kaiser Permanente Leadership University, a corporate university with 9 unique program experiences tailored to different clinical healthcare specific audiences. Each program had measurable outcomes (OKRS) and used unique delivery modes customized to each audience based on stakeholder focus group feedback. Overall workforce efficiency score raised by 36% cited through engagement survey.
Built a succession management system across the organization such that 100% of all Director level and above positions have successor candidates with development plans supporting capability gaps for promotion
Designed corporate DEI strategy to ensure Diverse hire metrics increased through hiring campaigns, interview skills building workshops and implementation of Employee Resource Groups
Development companywide change management framework and templates with resources guides and toolkits which included Process Improvement and lean toolkit on-demand resources.
Designed and facilitated all executive offsites to ensure strategic outcomes were documented and followed up on.
Organizational Effectiveness Consultant
Self-Employed
Irvine, CA
03.2014 - 02.2017
NIKE WHQ: Digital Transformation (Internal Change Management Team Lead): charged to implement Agile “SAFE” Digital transformation for technology PMO, while maintaining ~$13M global waterfall project inflight. Identified HiPo employees among NikeTech divisions consisting of 6,000 employees globally to identify first movers for Digital Transformation over to Agile Methodology.
TACO Bell WHQ Franchisee Call Center transformation: Organizational Design and Change Management Lead to move internal call center and platform to North Carolina impacting 155 global employees and over $55MUSD in cost savings
TJMaxx Acquisition - Organizational Design and change Management Lead with Blackstone Private Equity to merge three companies into TJMaxx corporations impacting 1,200 employees and revenue of $77MUSD
Director of People Operations
First Team Family Of Companies
Irvine, CA
01.2008 - 02.2014
Promoted twice in six years, managing cross-functional teams and 15 direct reports with annual average of 115-line reports.
Developed and implemented People Operations RoadMap in-line with strategic operational plan. Managed department budget, onboarding process, human capital database, and performance review process. Owner of annual employee surveys and interventions to align talent development needs to survey results. Executive Coaching for senior leaders as requested
Sr HRBP
Berkshire Hathaway Home Services
Irvine, CA
01.2002 - 12.2008
Strategic oversight over all Human Resources, community relations, staffing and leadership development initiatives with 3 direct reports.
Education
Master of Science - Organizational Development
Pepperdine University
Malibu, CA
08.2012 - 08.2014
Bachelor of Science - Land Economics
University of Technology Sydney
Sydney Australia
01.1990 - 12.1994
Skills
Competency-Based Talent Development Strategy and Implementation
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Quote
I feel that luck is preparation meeting opportunity.