Shefri Procel-lazo
Cortlandt Manor,NY
Overview
4
4
years of professional experience
Work History
Head Guard
Westchester Community College
06.2023 - Current
- Collaborated with management to develop innovative strategies for improving overall facility operations.
- Conducted comprehensive staff training sessions, emphasizing emergency response procedures and customer service skills.
Store Manager
E & M INC
09.2020 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Approved regular payroll submissions for employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Head Guard
Town Of Cortlandt
05.2021 - 06.2023
- Evaluated staff performance regularly, identifying areas for improvement and recommending appropriate professional development opportunities.
- Worked closely with other department heads to align safety protocols and procedures, ensuring a consistent approach across all facilities.
- Reduced incident rates through proactive risk assessments and timely implementation of preventive measures.
- Managed lifeguard schedules efficiently, ensuring adequate coverage during peak hours and minimizing staff burnout.
Education
BBA - Economics
Baruch College of The City University of New York
New York, NY12.2024
Associate of Arts - Economics
Westchester Community College
Valhalla, NY05.2023
Skills
- Data Interpretation
- Econometric Analysis
- Quantitative Research
- Python Programming Knowledge
- Statistical Programming
- Visual Programming
- MS Excel
- Data analyzation
- Mathematics and Statistics
Languages
Spanish
Native or Bilingual
Chinese (Mandarin)
Elementary
Timeline
Head Guard
Westchester Community College
06.2023 - Current
Head Guard
Town Of Cortlandt
05.2021 - 06.2023
Store Manager
E & M INC
09.2020 - Current
BBA - Economics
Baruch College of The City University of New York
Associate of Arts - Economics
Westchester Community College