Summary
Overview
Work History
Education
Skills
Websites
Professional Highlights
Earlier Career
Timeline
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SHEHBAZ LAKDAWALA

SHEHBAZ LAKDAWALA

Doha

Summary

Senior Logistics and Supply Chain Executive with 29+ years of experience, including 17+ years in senior leadership roles across Qatar, Oman and India. Proven expertise in P&L management, business transformation, commercial growth, air cargo, freight forwarding, express logistics, contract logistics, warehousing and distribution. Managed revenues exceeding USD 21 million while consistently delivering profit growth, market share expansion, operational excellence and customer-focused business solutions.

Overview

29
29
years of professional experience

Work History

Country Manager

NBOX Logistics W.L.L.
Doha
09.2025 - 12.2025
  • Selected to lead business diversification and establish a new freight and logistics vertical.
  • Developed end-to-end logistics solutions covering freight forwarding, warehousing, distribution and last-mile delivery.
  • Created go-to-market strategy, pricing models and commercial framework.
  • Implemented KPI-driven performance management and operational improvement initiatives.
  • Built scalable operating procedures, vendor ecosystem and strategic partnerships.

Manager – Cargo GSA & Freight

Space Cargo WLL
Doha
08.2025 - 09.2025
  • Managed Cargo GSA operations for Flydubai, Philippine Airlines, Shenzhen Airlines and Akasa Air.
  • Increased Flydubai cargo volumes by 7% and Philippine Airlines volumes by 12%.
  • Successfully onboarded Shenzhen Airlines and Akasa Air, expanding market coverage.
  • Achieved 30 tons monthly cargo uplift for Shenzhen Airlines within six months.
  • Developed freight-forwarding partnerships across China, UAE, USA, Japan, Malaysia and Australia.

General Manager / Country Head – UPS Express & Supply Chain Solutions

GWC Qatar
Doha
12.2023 - 03.2024
  • Reported to Group CEO with full responsibility for business growth, strategy and P&L.
  • Delivered approximately 20% annual net profit growth.
  • Expanded UPS market share from 1% to 20% in Qatar.
  • Led 70+ employees across commercial and operational functions.
  • Developed Healthcare and Vaccine Logistics solutions.
  • Established strategic partnership with Qatar Post.
  • Achieved 100 tons cargo volume through UPS Supply Chain Network.

Education

Logistics Management Certification - undefined

Indian Institute of Management (IIM)
01.2015

PG Diploma - Export Import Management

01.2002

Bachelor of Arts - Political Science

Maharaja Sayajirao University
01.1996

Skills

  • P&L Management
  • Business Strategy
  • Commercial Leadership
  • Revenue Growth
  • Air Cargo GSA
  • Freight Forwarding
  • Supply Chain Management
  • Contract Logistics
  • Warehousing & Distribution
  • Transportation
  • Market Expansion
  • Strategic Partnerships
  • Operational Excellence
  • Cost Optimization
  • Team Leadership
  • KPI Management

Professional Highlights

  • Managed P&L and annual revenues exceeding USD 21 million.
  • Delivered approximately 20% year-on-year net profit growth as Country Head – UPS Qatar.
  • Expanded UPS small package market share from 1% to 20% in Qatar.
  • Led teams of 70+ professionals across operations, sales, customs and customer service.
  • Launched Shenzhen Airlines and Akasa Air cargo operations in Qatar.
  • Achieved 30 tons monthly cargo uplift within six months of Shenzhen Airlines launch.

Earlier Career

LEADERSHIP ROLES

NTT Cargo (Saud Bahwan Group), FedEx Express, Haiko Logistics,eena & Company -  ( 2009-2018)

INITIAL EMPLOYMENT 

HSBC Bank, Tata Teleservices, ICICI Bank, Links Cargo Agencies, Gati, Elbee Services, Indian Express Publication - (1996-2009)

AWARDS & RECOGNITION

· FedEx Bravo Zulu Award recipient.

· Generated US$3.3 million International Priority revenue with 53% YoY growth.

· Ambassador’s Club Award Winner.

· Ranked #1 globally in FedEx–TNT collaboration program.

Represented MEISA region in Dubai and Memphis leadership forums

Timeline

Country Manager

NBOX Logistics W.L.L.
09.2025 - 12.2025

Manager – Cargo GSA & Freight

Space Cargo WLL
08.2025 - 09.2025

General Manager / Country Head – UPS Express & Supply Chain Solutions

GWC Qatar
12.2023 - 03.2024

Logistics Management Certification - undefined

Indian Institute of Management (IIM)

PG Diploma - Export Import Management

Bachelor of Arts - Political Science

Maharaja Sayajirao University
SHEHBAZ LAKDAWALA