Summary
Overview
Work History
Education
Skills
Timeline
Generic

SHEILA ALLEN

Compton,CA

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

37
37
years of professional experience

Work History

Cashier

Target
Long Beach, CA
11.2021 - Current
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
  • Managed customer expectations by clarifying needs, identifying options and recommending products and services.

Cashier

Target
Long Beach, CA
10.2016 - 02.2017
  • Processed POS transactions, including checks, cash and credit purchases or refunds
  • Restocked, arranged and organized merchandise in front lanes to drive product sales
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
  • Greeted customers and responded to requests for information.

Medical Billing Clerk

Dymedisys
Torrance, CA
04.2013 - 12.2014
  • Maintained current accounts through aged revenue reporting
  • Collected payments and applied to patient accounts
  • Verified proper ICD-9 coding on claims
  • Liaised between patients, insurance companies and billing office.

Distribution Clerk

United States Postal Office
Los Angeles, CA
03.1988 - 10.2011
  • Prepared boxes, pallets and crates for outgoing shipments
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy
  • Used automated mail processing equipment to sort and collate mail
  • Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed
  • Prioritized and rearranged tasks to meet changing demands.

Education

Associate of Applied Science - Medical Billing And Coding

Everest College
Gardena, CA
02.2013

High School Diploma - General Studies

Compton High School
Compton, CA
06.1982

Compton Adult School
Compton, CA

Skills

  • Work Task Prioritization
  • Customer Assistance
  • ID Verification
  • Time management skills
  • Customer service excellence
  • Organizational abilities

Timeline

Cashier

Target
11.2021 - Current

Cashier

Target
10.2016 - 02.2017

Medical Billing Clerk

Dymedisys
04.2013 - 12.2014

Distribution Clerk

United States Postal Office
03.1988 - 10.2011

Associate of Applied Science - Medical Billing And Coding

Everest College

High School Diploma - General Studies

Compton High School

Compton Adult School
SHEILA ALLEN