Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Hi, I’m

Sheila Andrews

Le Grand,CA
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Sheila Andrews

Summary

My name is Sheila I grew up riding and taken care of horses. I have worked cleaning stalls to training horses for others. I have worked doing construction to painting homes in the bay area. I have worked being a cashier and on into Asset Protection for Walmart. My hobbies consist of spending time with my family and raising Border Collies. I enjoy interacting with people and inspiring them to achieve there goals. Skilled Asset Protection Associate familiar with patrolling premises, checking bags and acting as visible deterrent to criminal activity. Organized and well-trained with strong defensive skills and problem-solving abilities. Offering Number years of experience in security. Adept at preventing employee and visitor criminal activity with observational and investigation abilities. Knowledgeable about how to deal with physical altercations in a safe way. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

33
years of professional experience

Work History

Walmart

Asset Protection Associate
07.2017 - Current

Job overview

  • Controlled reduction of loss inventory by protecting company assets.
  • Introduced and implanted viable loss control strategies by maintaining strong partnerships and trust with customers.
  • Wrote reports outlining activities and results.
  • Checked CCTV for evidence of shoplifting.
  • Contacted local authorities and apprehended shoplifters.
  • Built cross-functional relationships with business partners to reduce losses.
  • Increased apprehensions by [Number]% and apprehension dollars by [Number]% by motivating and coaching direct reports for optimum productivity and performance.
  • Mitigated risk and oversaw internal and external shoplifter apprehension and detention.
  • Wrote reports for internal and external crime, burglary or theft.
  • Patrolled store departments to check for suspicious activities.
  • Eliminated [Number]% of shrinkage costs through support and ongoing maintenance of [Type] processes.
  • Reduced shrink by [Number]% through thorough training of loss prevention staff and meticulous reviews of company documents.
  • Represented [Company] in court proceedings and investigations.
  • Kept patrons and employees safe and from criminal activity.
  • Worked with clients and risk management specialists to provide meaningful solutions that met client needs.
  • Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement.
  • Identified company resources, determined client risk factors and promoted solutions to establish solid client base.

Walmart

Remodeling Crew Member
09.2016 - 09.2017

Job overview

  • Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
  • Operated [Type] and [Type] equipment to move materials and promote job efficiency.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Strengthened communication skills through regular interactions with others.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Developed and maintained courteous and effective working relationships.
  • Identified issues, analyzed information and provided solutions to problems.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Cleaned and disposed of debris to maintain safe and clean working environment.
  • Built and installed cabinets, countertops and shelving to provide additional storage and working spaces.
  • Held timber, lumber and paneling in place for fastening or cutting.
  • Inspected job site throughout renovation process to verify quality standards.
  • Inspected and tested fixtures and systems after installation to confirm proper and safe functioning.

Walmart

Cashier
09.2016 - 07.2017

Job overview

  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Worked closely with [Job title] to solve problems and handle customer concerns.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Assisted customers by answering questions and fulfilling requests.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Operated cash register for cash, check and credit card transactions with [Number]% accuracy.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Tallied cash drawer at beginning and end of each work shift.
  • Upsold additional products and services to customers, increasing revenue.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Processed refunds and exchanges in accordance with company policy.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Checked personal identifications during alcohol and tobacco sales.
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
  • Set up new sales displays each week with fresh merchandise.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Lifted up to [Number] pounds at once and used forklift to move heavier loads.

Busler Construction

Laborer
01.2009 - 08.2016

Job overview

  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
  • Used [Type] and [Type] equipment to mix cement, sand and water to produce concrete, grout and slurry.
  • Managed loading and unloading of routine [Type] shipments, maintaining organized and secure materials to minimize damage.
  • Worked alongside team to accomplish work goals according to schedule.
  • Organized materials, tools and equipment to supply team members.
  • Understood and followed verbal and written instructions to complete work correctly.
  • Maintained organized and clean work areas at all times on job sites.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Prepared job sites by removing debris and setting up materials and tools.
  • Organized materials, tools, and equipment to supply team members.
  • Performed general housekeeping and cleaning tasks.
  • Utilized construction tools and machinery to effectively complete job site projects.
  • Followed proper equipment operation and maintenance procedures to keep equipment in good working condition.
  • Used measuring tools such as gauges and tape measure to identify conforming parts during production.
  • Observed site safety rules to maximize protections for team members and equipment.
  • Identified and reported hazards on job sites to prevent accidents and injuries.
  • Dug trenches, ditches and holes to allow for utility, water and sewer installation and proper foundation for structures.
  • Assembled and disassembled formwork to facilitate correct shaping and pouring of concrete.
  • Used variety of hand and power tools to complete tasks.
  • Loaded and unloaded materials onto trucks and trailers.
  • Followed instructions and safety protocols to prevent accidents and injuries.
  • Cleaned and maintained tools, equipment and worksites.
  • Moved and cleared debris from work sites to dispose of in designated areas.
  • Followed instructions and safety protocols while operating machinery and equipment.
  • Loaded and unloaded materials and equipment onto and off construction sites.
  • Managed safe and efficient use of tools and equipment on construction sites.
  • Inspected tools and equipment to maintain safety and efficiency.
  • Assisted in digging, trenching and backfilling trenches and foundations.
  • Completed tear-down of existing structures to prepare for new construction.
  • Mixed and poured concrete for variety of projects.
  • Dug trenches, backfilled holes and compacted earth to prepare for new construction.
  • Installed drywall, siding and other structural components.
  • Helped with erecting scaffolding and ladders.
  • Helped with door and window installations.
  • Finished surfaces of woodwork or wallboard in houses and buildings with paneling, paint and hand tools.

Fair Breeze Appalossa

Horse Rider
03.1991 - 07.1993

Job overview

  • Prepared horses for specific competitions or tasks.
  • Advised students on standard riding gear, including different types and degrees of quality, proper use and basic care and maintenance.
  • Treatment minor horse injuries.
  • Received training directives from horse and stable owners and provided oral and written reports of horse progress towards training objectives.
  • Took horses to training sessions and provided basic care, including saddling up, grooming, exercising and travelling.
  • Managed feeding, rugging and general stable procedures, communicating issues or significant maintenance requirements to management when necessary.
  • Rode horses each [Timeframe], emphasizing pace or timed work and jump-outs to develop skills and compliance of individual animals.
  • Inspected, prepared, cleaned, disinfected and maintained comfortable horse stable and enclosures.
  • Instilled basics of horsemanship and riding in beginners, first-time or occasional riders, refining knowledge and skills of more advanced riders.
  • Coached and trained students in basic care and maintenance of horses and stables in addition to riding technique, form and ability.
  • Worked with ranch hands to clean stables and riding areas.
  • Fit gear for horses and specific riders.
  • Monitored animal behavior and completed examinations to identify illnesses, injuries or potential diseases.
  • Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
  • Provided individual instruction and education on strength equipment to minimize injury.
  • Interviewed patient to facilitate progress toward exercise goals.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.
  • Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
  • Monitored animals for behavioral problems and signs of health issues.
  • Washed, trimmed and brushed animals to maintain good grooming standards.
  • Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
  • Kept animal coats clean and healthy with regular washing, grooming, and trimming.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
  • Developed and implemented enrichment plans to keep animals healthy and stimulated.
  • Educated visitors and staff on proper animal care and handling.
  • Cared for sick or injured animals by seeking out veterinary care and notifying owners.
  • Trained animals in behavioral compliance or other special routines or commands.
  • Assisted with development of animal behavior modification plans.

Education

Oakdale Charter High School
Oakdale, CA

High School Diploma
03.1990

Skills

  • Physical apprehensions
  • Department patrols
  • Report writing skills
  • Loss prevention experience
  • Conflict resolution
  • Customer service
  • Written Communication
  • Organization and Time management
  • Verbal and written communication
  • Excellent work ethic
  • Teamwork
  • Shoplifter Detention
  • Critical Thinking
  • Internal Rate of Return (IRR)
  • Crisis Situations
  • Court Proceedings
  • Department Patrols
  • Report Writing Abilities
  • CCTV Monitoring
  • Risk Management
  • Physical Detention of Suspects
  • Special Projects
  • Loss Prevention Assessment Programs
  • Physical Apprehensions
  • Audit Conduction
  • Property Damage Investigation
  • Dock Loading
  • Community Events
  • Reading Comprehension
  • Theft Reduction
  • Safe Work Practices
  • Prevention Techniques
  • Personnel Protection
  • Internal Investigations
  • Inventory Management
  • Incident Reporting
  • Interviews and Interrogations
  • Footage Review
  • Theft Investigation
  • Evidence Collection Documentation
  • Customer Monitoring
Availability
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Timeline

Asset Protection Associate

Walmart
07.2017 - Current

Remodeling Crew Member

Walmart
09.2016 - 09.2017

Cashier

Walmart
09.2016 - 07.2017

Laborer

Busler Construction
01.2009 - 08.2016

Horse Rider

Fair Breeze Appalossa
03.1991 - 07.1993

Oakdale Charter High School

High School Diploma

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Sheila Andrews