Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Sheila Arnold

Wilmington,DE

Summary

Dynamic and dedicated professional with experience at ShopRite, excelling in client relations and customer service. Proven ability to handle cash transactions accurately while fostering strong customer loyalty. Skilled in maintaining a clean environment and optimizing processes, demonstrating reliability and a strong work ethic in fast-paced settings.

Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Cashier

ShopRite
11.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Medical Assistant

Christiana Care Health System
11.2009 - 04.2022
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
  • Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.

Education

Associate of Science - Medical Assistant

ECPI University
Virginia Beach, VA
05-2006

High School Diploma -

Archmere Academy
Claymont, DE
05-1979

Skills

  • Client Relations
  • Customer Service
  • Strong Work Ethic
  • Demonstrated Patience
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Cash register operation
  • Reliability and punctuality
  • Money handling

Certification

  • Basic Life Support (BLS) Certification - American Heart Association.
  • First Aid Certification - American Red Cross or St John Ambulance.
  • Basic Life Support Certification (BLS)
  • CPR/AED Certification
  • First Aid Certification

Interests

  • Youth Development Programs
  • Knitting and Crocheting
  • Rock Climbing
  • Martial Arts
  • Crafting and DIY Projects
  • Community Cleanup
  • I enjoy helping others and giving back to the community

Timeline

Cashier

ShopRite
11.2023 - Current

Medical Assistant

Christiana Care Health System
11.2009 - 04.2022

Associate of Science - Medical Assistant

ECPI University

High School Diploma -

Archmere Academy

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Sheila Arnold