Sheila Arredondo
Eau Claire,WI
Summary
Dynamic entrepreneur and seasoned event coordinator with a proven track record of driving business growth, notably founding Silly Serrano Mexican Restaurant and enhancing sales by 39%. Expert in operations management and staff leadership, recognized for exceptional business marketing strategies and fostering customer engagement. Achieved notable listings in 'Chippewa Valley Volume One Best Of' for six years, demonstrating unparalleled business administration and customer service skills.
Overview
20
20
years of professional experience
Work History
Owner/Founder
Silly Serrano Mexican Restaurant
Eau Claire, USA
11.2018 - 01.2025
- Founded restaurant that grossed almost $500k since 2019
- Recruited, hired, trained, and managed team of 8-10 employees
- Facilitated effective communication among team members to address & resolve conflicts, fostering a collaborative environment that created team morale
- Produced comprehensive financial reports that identified key trends, enabling strategic decision-making and improving budget accuracy
- Awarded multiple spots in the 'Chippewa Valley Volume One Best Of' list for 6 consecutive years
- Developed a social media campaign that increased sales by 39%
Office/Property Manager
Equity Options Property Management/SP Real Estate
Minneapolis, USA
05.2017 - 10.2018
- Effectively managed a portfolio of over 300 properties and ensured timely and accurate rent collections
- Established and maintained positive relationships with potential new owners regarding our management system, fees, and policies
- Coordinated communication & follow up on all incoming tenant and owner concerns and complaints, ensuring an optimal and timely solution for both parties
- Performed a variety of accounting activities, such as accurately entering tenant and owner charges, preparing vendor checks on a timely basis and processing agent commission checks
- Processed legal paperwork for evictions
Event Coordinator
Project Earth Festival
Minneapolis, USA
06.2005 - 09.2017
- I provided support in the creation of multiple music festivals by doing the following:
- Coordinated 200+ volunteers to fill key positions
- Served as the intermediary for Security, First Aid, Volunteers, and other Staff members when information or advise was needed
- Implemented innovative solutions for conflicts and crisis that arose
- Oversaw on-site logistics such as equipment rental, band hospitality, ticketing and will call systems and event flow
- Created staff training documents and provided necessary training
- Acted as band liaison making sure all needs were met such as meals, travel, lodging, and transportation
- Problem solved last-minute requests and changes by networking and overcoming roadblocks to challenging situations
Education
Bachelor of Science - International Business, Human Resources, Business Ethic
University of Minnesota
12.2001
Skills
- Event Logistics Coordination
- Business administration
- New business development
- Staff management
- Customer service
- Accounting oversight
- Customer engagement
- Business marketing
- Operations management
- Labor cost controls
Languages
Spanish
Professional
Timeline
Owner/Founder
Silly Serrano Mexican Restaurant
11.2018 - 01.2025
Office/Property Manager
Equity Options Property Management/SP Real Estate
05.2017 - 10.2018
Event Coordinator
Project Earth Festival
06.2005 - 09.2017
Bachelor of Science - International Business, Human Resources, Business Ethic
University of Minnesota
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