Developed strong relationships with clients to build trust and loyalty, resulting in repeat business.
Maintained detailed records of client interactions, enabling accurate tracking and reporting of performance metrics.
Advocated for clients'' best interests when liaising with different departments, ensuring their needs were always heard and considered during internal discussions.
Educated clients on available resources and services while guiding them through their options based on individual needs.
Streamlined appointment scheduling for improved efficiency and increased client retention.
Head Chef/ Part Owner
Taste of Life Soul Food
09.2022 - 04.2024
Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
Trained kitchen staff to perform various preparation tasks under pressure.
Monitored line processes to maintain consistency in quality, quantity, and presentation.
Hired, managed, and trained kitchen staff.
Created recipes and prepared advanced dishes.
Developed kitchen staff through training, disciplinary action, and performance reviews.
Maintained strict adherence to health department regulations by enforcing proper food handling practices throughout the kitchen area.
Developed strong vendor relationships to secure fresh, quality ingredients at competitive prices while supporting local businesses whenever possible.
CBRF Specialist
GT Independence-Self Directed Care
09.2020 - 10.2023
Assisted clients with activities of daily living, promoting independence and quality of life.
Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Assisted patients with self-administered medications.
Provided safe mobility support to help patients move around personal and public spaces.
Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.