SHEILA ROSE BALDOZ
Bakersfield,CA
Summary
Dynamic and detail-oriented administrative professional with over 10 years of experience in customer service, record keeping, and comprehensive office support. Expertise includes providing high-level assistance to executives, managing appointments and communications, and crafting professional correspondence. Proficient in Microsoft Excel, Word, Outlook, and PowerPoint, with a strong ability to leverage technology for enhanced productivity. Recognized for exceptional multitasking skills and a commitment to meeting deadlines while maintaining quality standards.
Overview
20
20
years of professional experience
Work History
Credentialing Coordinator
Universal Healthcare IPA, Inc.
11.2024 - Current
- Work with safety personnel to implement and audit procedures
- Document and investigate environment, health and safety complaints
- Help maintain and manage environmental health and safety programs, policies and procedures that comply with federal, state and local rules and regulations
- Collect data, analyze data and create reports, recommendations and communications
- Working knowledge of Cal/OSHA regulations, policies, programs, personal protective equipment, environmental policies, safety engineering, accident/injury investigation procedures and operating rules
Environmental Health and Safety Assistant
Sentinel Peak Resources
06.2020 - 09.2023
- Work with safety personnel to implement and audit procedures
- Document and investigate environment, health and safety complaints
- Help maintain and manage environmental health and safety programs, policies and procedures that comply with federal, state and local rules and regulations
- Collect data, analyze data and create reports, recommendations and communications
- Working knowledge of Cal/OSHA regulations, policies, programs, personal protective equipment, environmental policies, safety engineering, accident/injury investigation procedures and operating rules
Receptionist
Forklift Specialties, Inc.
05.2018 - 08.2019
- Reviews timecards for accuracy and completeness: enters employees timesheets in SoftBase
- Issue invoices and credit memos – send out monthly billing statements
- Supports service department by scheduling service appointments and routing service technicians to their job locations
- Perform various activities to support company’s accounting department and billing processes
Receptionist
NVIDIA Corporation
07.2017 - 03.2018
- Provide high level customer support to 11,000 employee technology development company
- Provide general office support with a variety of clerical activities and related tasks
- Welcome visitors by greeting them in person or on the telephone. Answer or refer inquiries; print visitor badges and monitor logbook by using Quantum
- Coordinated scheduling and appointment management for multiple executives and departments.
Receptionist – Clinical Trial Assistant
Acerta Pharma
04.2017 - 05.2017
- Accounts Payable support; organize, sort and mail supplier checks. Prepare invoices by scanning and routing as appropriate
- Track and submit expense report using Concur
- Maintain and post conference room schedules and interview schedules
- Process drug shipments, drug returns and assist with drug reconciliation
- Order and maintain inventory of clinical supplies
- Track and prepare study-specific information utilizing databases and spreadsheets using Excel
Logistics Coordinator
Kenco Logistics, LLC
10.2013 - 03.2014
- Arrange transportation and forwarding services for all orders to ensure all products delivered as per schedule
- Create dispatch reports for drivers’ schedules
- Responsible for monitoring deliveries. Ensure customer satisfaction and maintaining accurate logs of all transportation and goods
Human Resources Assistant
Vintner’s Distributor’s, Inc.
02.2012 - 09.2012
- Process new employee application and review for completion of I-9, Federal and State forms and other forms required by Federal and State guidelines
- Process employment separations
- Assist with payroll process and timesheets using ADP
Administrative Assistant
Century 21 Alpha
09.2005 - 08.2009
- Prepare listings to go on market through coordinating between sellers, vendors and office
- Organize and compile legal documents to file and sent to appropriate parties
- Assist with general office duties such as filing, data entry, faxing and printing
- Assist with showcasing homes to potential customers
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Medical Assistant
Kaiser Permanente
03.2009 - 06.2009
- Verify patient information by interviewing patient, record medical history and confirming purpose of visit
- Prepare patients for health care visit by directing and/or accompanying them to the examination room
- Perform preliminary physical tests; take blood pressure, weight and temperature. Report patient history summary
- Schedule appointments. Perform general office duties such as answering telephone, taking dictation and completing insurance forms
Education
Bachelor of Arts - Business Administration
University of La Verne
Bakersfield, CA09-2018
Associate of Applied Science - Medical Assisting
Heald College
Milpitas, CA01.2009
Skills
- 10 years of Administrative Support
- Data Entry: Billing/Invoicing
- Paylocity, ADP, SAP, Concur, SoftBase, Open Invoice and Quantum
- CAQH, EZ-CAP, AVAILITY
- Calendaring and Scheduling
- CPR/AED/First Aid Certified
- Certified Ergonomics Assessment Specialist
- MS Office (Outlook, Excel, Word and PowerPoint)
- Certified in OSHA Record Keeping, Incident Investigation and Emergency Planning
- Medical Assistant Certificate
- HIPAA compliance
- Documentation workflows
- Employee onboarding
- Data management
- Document review
- Credential verification
Languages
Bilingual: English/Tagalog
Timeline
Credentialing Coordinator
Universal Healthcare IPA, Inc.
11.2024 - Current
Environmental Health and Safety Assistant
Sentinel Peak Resources
06.2020 - 09.2023
Receptionist
Forklift Specialties, Inc.
05.2018 - 08.2019
Receptionist
NVIDIA Corporation
07.2017 - 03.2018
Receptionist – Clinical Trial Assistant
Acerta Pharma
04.2017 - 05.2017
Logistics Coordinator
Kenco Logistics, LLC
10.2013 - 03.2014
Human Resources Assistant
Vintner’s Distributor’s, Inc.
02.2012 - 09.2012
Medical Assistant
Kaiser Permanente
03.2009 - 06.2009
Administrative Assistant
Century 21 Alpha
09.2005 - 08.2009
Associate of Applied Science - Medical Assisting
Heald College
Bachelor of Arts - Business Administration
University of La Verne