Sheila Boateng
Webster,MA
Summary
Empathetic Youth Worker passionate about providing meaningful support and services to clients. Excellent communicator bringing 9 years of comprehensive experience developing and implementing core programs to meet needs for self-development, homelessness and drug and alcohol abuse. Creative and understanding professional commended for modeling and teaching life skills and promoting diversity by exposing clients to multicultural experiences.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Senior Caregiver
SilverLining
08.2022 - Current
- Maintained clean, safe, and well-organized patient environment.
- Offered companionship and kindness to elderly patients.
- Assisted in maintaining a clean and safe environment for patients, completing housekeeping tasks as needed.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained accurate documentation of patient care activities for regulatory compliance purposes.
- Provided emotional support to patients and families during difficult times, offering a listening ear and empathetic conversation.
- Developed strong rapport with patients and families, fostering trust and open communication.
- Collaborated with healthcare team members to provide comprehensive care plans for each patient.
- Supported mobility needs of patients by assisting with transfers, ambulation, and positioning techniques.
- Educated family members on best practices for caregiving at home, enhancing continuity of care between professional services visits.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Resident Care Aide
Wayside Youth & Family Support Network
01.2021 - 08.2022
- Assisted in the development of life skills for residents, leading to increased self-sufficiency and independence.
- Contributed to the development of treatment plans by participating in team meetings and providing valuable input based on individual interactions with residents.
- Supported residents'' educational goals through tutoring, supervision during homework sessions, and advocating for necessary accommodations.
- Coordinated recreational activities that encouraged socialization, team building, and stress relief for residents.
- Facilitated group therapy sessions that fostered personal growth and self-reflection among participants.
- Ensured compliance with all state regulations surrounding residential programs by maintaining accurate documentation of required paperwork and reporting any issues promptly to supervisors or administrators as needed.
- Collaborated with multidisciplinary teams to ensure comprehensive care was provided to each resident.
Residential Youth Worker
Youinc
10.2018 - 01.2021
- Participated in regular staff meetings, sharing insights on resident progress and contributing to program improvements.
- Improved residents'' emotional well-being through compassionate counseling and support during challenging situations.
- Facilitated group sessions for skill-building, socialization, and conflict resolution among residents.
- Continuously pursued professional development opportunities to enhance skills as a Residential Youth Worker and better serve the residents.
- Completed necessary reports and documentation to maintain thorough, accurate case records.
- Assisted in identifying and reducing barriers to youth engagement and development.
- Supervised youth in residential and community-based programs to minimize risks and offer support.
Residential Youth Worker
Devereux School
07.2017 - 10.2018
- Maintained a safe living environment by enforcing house rules and addressing behavioral concerns promptly and effectively.
- Assisted residents with daily living activities, promoting self-sufficiency and independence.
- Managed medication administration according to prescribed schedules while maintaining accurate records of all medications dispensed.
- Maintained confidentiality of sensitive resident information in accordance with HIPAA regulations.
- Organized recreational outings for residents, encouraging positive social engagement within their local community.
- Collaborated with multidisciplinary teams to provide comprehensive support for resident needs and goals.
- Supported families through consistent communication about youth progress, offering guidance on additional resources available.
Residential Youth Counselor
Key Program Inc.
05.2013 - 07.2018
- Established trust-based relationships with residents through consistent engagement, empathy, and understanding of their unique situations.
- Supported residents'' educational goals through tutoring, supervision during homework sessions, and advocating for necessary accommodations.
- Acted as positive role model for residents, modeling healthy behavior and encouraging personal growth through both words and actions.
- Assisted in development of life skills for residents, leading to increased self-sufficiency and independence.
- Collaborated with multidisciplinary teams to ensure comprehensive care was provided to each resident.
- Served as liaison between families and residential program staff members regarding resident progress updates or concerns that arose during their stay at facility.
- Provided crisis intervention services as needed to address immediate concerns or challenges faced by residents.
- Facilitated group therapy sessions that fostered personal growth and self-reflection among participants.
- Conducted intake assessments on new residents, accurately identifying needs and developing appropriate action plans in response.
- Enhanced residents'' well-being by implementing individualized care plans and providing emotional support.
- Reduced conflicts among residents through effective communication and active listening skills.
Teacher's Aide Volunteer
Leominster High School
08.2011 - 05.2013
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Supported student learning objectives through personalized and small group assistance.
- Helped teacher prepare instructional material and displays.
- Cleaned, organized and restocked classrooms for upcoming classes.
- Took part in professional development workshops to boost skills.
- Helped teachers manage bus loading and unloading.
- Supported classroom activities, tutoring, and reviewing work.
- Supported classroom maintenance and upkeep, organizing books, and materials.
Education
Bachelor of Social Work - Social Worker
Mount Wachusett Community College
Gardner, MA05.2026
HIGH SCHOOL DIPLOMA -
Leominster High School
05.2013
Skills
- Problem-Solving
- Positive Attitude
- Customer Service
- Teamwork and Coordination
- Technical Support
- Courteous and Professional
- Accountability and Work Ethic
- MS Office
- Emergency Response
- Emotional Support
- Compassionate Care
- Medication Administration
- Behavior redirection
Certification
CompTIA Sec
Scram Master
Languages
twi
Native or Bilingual
Timeline
Senior Caregiver
SilverLining
08.2022 - Current
Resident Care Aide
Wayside Youth & Family Support Network
01.2021 - 08.2022
Residential Youth Worker
Youinc
10.2018 - 01.2021
Residential Youth Worker
Devereux School
07.2017 - 10.2018
Residential Youth Counselor
Key Program Inc.
05.2013 - 07.2018
Teacher's Aide Volunteer
Leominster High School
08.2011 - 05.2013
Bachelor of Social Work - Social Worker
Mount Wachusett Community College
HIGH SCHOOL DIPLOMA -
Leominster High School
Similar Profiles
KATHERINE CUZCOKATHERINE CUZCO
Human Resources Specialist at SilverLiningHuman Resources Specialist at SilverLining
Maria LungMaria Lung
Construction Worker at SilverLining ConstructionConstruction Worker at SilverLining Construction
Frankie WynnFrankie Wynn
CNA at Silverlining Personal Care HomeCNA at Silverlining Personal Care Home
Sachio KekatiSachio Kekati
Volleyball Manager/Intern at Nichols CollegeVolleyball Manager/Intern at Nichols College
Andrea FergusonAndrea Ferguson
System Wide Radio Technician at Massachusetts Bay Transportation AuthoritySystem Wide Radio Technician at Massachusetts Bay Transportation Authority