Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Sheila Brisendine

Nitro

Summary

Experienced in efficiently handling high-volume loan paperwork in fast-paced and dynamic environments, consistently meeting and exceeding production, approval, and customer relations targets. Proficient in meticulously reviewing and validating personal, employment, and financial histories for every applicant. Self-motivated and reliable professional with a strong aptitude for teamwork, problem-solving, and organizational skills.

Overview

13
13
years of professional experience

Work History

Personal Assistant

Kanawha Valley Construction
09.2023 - Current
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Aided in management of day to day events in relation to company Owner and Co-owner.
  • Created and maintained clean and organized living environment.
  • Developed a catalog system for existing inventory to ensure abundant supplies.

Treasury/Wiring Specialist

City National Bank of WV
12.2023 - 03.2024
  • Followed all company policies and procedures to deliver quality work.
  • Collected, arranged, and input information into database system.
  • Maintained compliance with federal and state labor laws throughout the recruitment process.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Mortgage Loan Processor II

Truist Bank
07.2018 - 06.2022
  • Collaboration with Loan Officers on mortgage applications submitted to ensure accuracy and provide timely service for clients throughout mortgage process.
  • Ability to process FHA, VA, Constructions, WVH as well as working loan applications for self-employed clients.
  • Assisted the client in collecting any required or missing documentation.
  • Prepared the required application, income, assets paperwork to supply the underwriter for review and approval based on the loan product guidelines.
  • Maintained knowledge of current mortgage guidelines on all loan program to ensure accurate loan processing.
  • Prepared file for final clear-to-close by branch management.
  • Handled any conditions sent from underwriting departments.
  • Managed a high volume of loan applications, consistently meeting or exceeding established processing timeframes for both new loans and refinancing.

Processor/Loan Officer Assistant

Victorian Finance
04.2015 - 11.2017
  • Supported team members in their tasks, contributing to overall team success.
  • Maintained accurate records and ensured timely completion of all necessary paperwork.
  • Increased productivity by effectively managing workload and prioritizing tasks.
  • Received and reviewed incoming documents and materials.
  • My responsibilities in this title was to oversee the majority of the loan approval aspects
  • Provided outstanding customer service by promptly addressing inquiries and resolving issues.
  • Collaborated with customers, insurance agents, attorneys and real estate agents to collect needed items to complete the loan process and obtain approval from the underwriters.
  • Communicated with clients when a qualification issue arose to assist in collecting needed information to obtain approval.

Mortgage Loan Processor

Branch Banking & Trust
04.2012 - 04.2015
  • Process and fulfillment of mortgage applications
  • Managed my loan pipeline and individual loans from application to loan closing
  • Facilitated constant contact with my borrowers to ensure loan accuracy, answer any of their questions, provided my applicants with ongoing status updates during the process and collected any mandatory documentation to meet product guidelines
  • Communicated with loan officers, settlement agents, insurance agents and realtors, providing updates and/or collecting documentation to finalize the loan process to submit the loan to the closing department for closing preparation
  • Process of Conventional, Arm loans, FHA, VA, WV Housing and Maryland State Housing
  • Aided in training newly hired processors to provide an understanding of the day to day steps on processing a mortgage loan

Education

Diploma -

Nitro High School
Nitro, WV
05.1997

Validation Certification -

Huntington Mortgage
Columbus, OH

Skills

  • Organized
  • Detail Oriented
  • Dependable
  • Punctual
  • Inquisitive
  • Team Player
  • Self Motivated
  • Inventory management
  • Information organization
  • Database management
  • Calendar management
  • Report generation
  • Time management

Awards

Mortgage Certification, Received to validate/junior underwrite loans.

Timeline

Treasury/Wiring Specialist

City National Bank of WV
12.2023 - 03.2024

Personal Assistant

Kanawha Valley Construction
09.2023 - Current

Mortgage Loan Processor II

Truist Bank
07.2018 - 06.2022

Processor/Loan Officer Assistant

Victorian Finance
04.2015 - 11.2017

Mortgage Loan Processor

Branch Banking & Trust
04.2012 - 04.2015

Validation Certification -

Huntington Mortgage

Diploma -

Nitro High School

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Sheila Brisendine