Sheila Brooks
Cottondale
Summary
Detail-oriented professional skilled in traffic control and food safety, with proven ability to enhance customer experiences and manage operations effectively. Results-driven unit manager with expertise in inventory management and staff training. Committed to maintaining high food safety standards and enhancing customer service. Ready to support operational excellence and improve guest experiences in a dynamic environment.
Overview
11
11
years of professional experience
Work History
mot
Anderson Columbia
Marianna
03.2025 - Current
- I put out the signs for road work.
- I flag traffic.
- I drive a company vehicle.
Solutions Specialist
Community South Credit Union
Chipley
10.2020 - 01.2022
- Assisted members in identifying financial needs and recommending appropriate solutions.
- Educated clients on credit union products and services to enhance financial literacy.
- Resolved customer account and billing problems.
- Troubleshot customer devices and diagnosed malfunctions.
Unit Manager
Waffle House Restaurant
Marianna
11.2014 - 01.2018
- Supervised daily restaurant operations to ensure efficient service delivery.
- Trained and mentored new staff on customer service standards.
- Managed inventory levels and ordered supplies to maintain stock availability.
- Ensured compliance with food safety regulations and health standards.
- Resolved customer complaints promptly to enhance guest satisfaction.
- Conducted regular team meetings to communicate updates and expectations.
Education
High School Diploma -
Cottondale High
Cottondale, FL05-2010
Skills
- Traffic control
- Inventory management
- Financial solutions
- Food Saftey
Timeline
mot
Anderson Columbia
03.2025 - Current
Solutions Specialist
Community South Credit Union
10.2020 - 01.2022
Unit Manager
Waffle House Restaurant
11.2014 - 01.2018
High School Diploma -
Cottondale High