Sheila Brumley
Bartow
Summary
Licensed insurance sales representative with a proven track record in driving policy sales and fostering client relationships. Expertise in risk assessment, customer service, and tailored insurance solutions has resulted in a 30% increase in client retention. Committed to leveraging strong negotiation skills to further enhance market presence.
Overview
21
21
years of professional experience
Work History
Sales Representative
Geico
07.2024 - Current
- Trained sales team members on company procedures and standards
- Generated leads and maintained lists of prospective customers
- Handled client deposits and transactions and updated billing information in company databases
Homemaker
11.2022 - 07.2024
- Troubleshot minor problems and reported larger technical issues
- Met deadlines while maintaining high-quality deliverables
- Managed and coordinated multiple projects while ensuring timely completion
Lab/Xray Technician
Central Florida Health Care
07.2012 - 11.2022
- Troubleshot various hardware and software issues to determine root cause of problems
- Read and interpreted maintenance manuals and specifications to determine feasibility and method of repairing or replacing components
- Instructed customers on safe and proper use of equipment
- Performed equipment diagnostics to recommend corrective actions for operational problems
- Measured parts to verify specified dimensions or settings
- Educated customers with hands-on demonstrations of equipment and technology
- Maintained stock of parts to decrease downtime on waiting for necessary parts
- Calibrated and tested equipment to locate circuit and component faults
- Communicated with customers and sales representatives to determine service and scheduling needs
- Provided efficient and courteous service to customers at all times
- Worked with coworkers to complete tasks
- Participated in ongoing training to enhance own job skills and knowledge
- Managed and coordinated multiple projects while ensuring timely completion
- Troubleshot minor problems and reported larger technical issues
- Sought continuing education opportunities to stay current with industry trends
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Experienced with social media and communications platforms
- Focused on learning new skills and staying updated with industry changes
- Responded quickly to meet customer needs and resolve problems
- Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives
- Committed to delivering excellent customer service while working in a fast-paced environment
- Identified ways to improve efficiency in operations and implemented process changes
Home Care Giver
Help Mates
07.2007 - 08.2008
- Arranged worker breaks to ensure services were adequately staffed throughout each shift
- Informed workers about interests and special needs of specific groups
- Investigated employee complaints and resolved problems following management rules and regulations
Medical Transcriptionist
MedBos
11.2003 - 08.2007
- Implemented quality control measures to ensure all transcriptions met industry standards
- Experienced in following established protocols for submitting completed documents electronically within the required time frame
- Effective communication skills for interacting with colleagues in a professional manner
Education
Associate of Science - Radiology
Keiser University
Lakeland, FL12-2011
Skills
- Sales expertise
- Product and service knowledge
- Product and service sales
- Product promotions
Timeline
Sales Representative
Geico
07.2024 - Current
Homemaker
11.2022 - 07.2024
Lab/Xray Technician
Central Florida Health Care
07.2012 - 11.2022
Home Care Giver
Help Mates
07.2007 - 08.2008
Medical Transcriptionist
MedBos
11.2003 - 08.2007
Associate of Science - Radiology
Keiser University
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