Summary
Overview
Work History
Education
Skills
Timeline
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Sheila Budin

Los Angeles,CA

Summary

Friendly Front Desk professional with a background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. In addition, I have a moderately good knowledge of your products, and the distinctions among them. With additional information, I can become more expert in a short period of time.

Overview

18
18
years of professional experience

Work History

Front Desk Receptionist

SoHo Dance LA
Westwood, CA
11.2015 - 03.2022
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Respond to phone and email inquiries, answering questions, providing in depth information and recommendations, booking rentals, scheduling appointments.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Maintained files and records by implementing the multi-functional MindBody database software.
  • Sell memberships and private lesson package, with the utmost consideration to the customers' goals and finances.
  • Collected room deposits, fees and payments.

Front Desk Receptionist

Andrew Berman, MD
Beverly Hills, CA
05.2006 - 06.2018
  • Greeted patients at front desk and engaged in pleasant conversations while managing check-in process.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Scheduled appointments, labs, imaging.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Edited and summarized Workers' Compensation Medical charts to focus on the most pertinent information as it related to the doctor's specialty.
  • Licensed Esthetician. Performed facials and treatments, recommended at home products for purchase.

Education

Esthetician License - Master Aesthetician

Marinello School of Beauty - Los Angeles
Los Angeles, CA
02.2005

Bachelor of Arts - Technical Theater

University of Pittsburgh
Pittsburgh, PA
05.1980

Skills

  • Front Desk Operations
  • Data Entry and Database Software
  • Visitor and Customer Relations
  • Positive Attitude and Energy
  • Telephone Etiquette
  • Customer Complaint Resolution
  • Customer Service
  • Computer Proficiency
  • Inquiry Requests
  • Microsoft Windows
  • Active Listening
  • Microsoft Office

Timeline

Front Desk Receptionist

SoHo Dance LA
11.2015 - 03.2022

Front Desk Receptionist

Andrew Berman, MD
05.2006 - 06.2018

Esthetician License - Master Aesthetician

Marinello School of Beauty - Los Angeles

Bachelor of Arts - Technical Theater

University of Pittsburgh

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Sheila Budin