Sheila Burns
Dumfries,VA
Summary
Talented skilled at completing daily assignments and contributing to team policies. Motivated job seeker looking to obtain new, challenging position. Works well under pressure, adaptable, and ready to be a strong team player. Seeking entry-level opportunities to expand skills while facilitating company growth. Qualified Food Service with over 35 years of experience working in high-pressure environments. Staying on top of demands in fast-paced environment by effectively using slow periods. Maintain organize, clean and safe work with diligent attention to important details. Certified in ServSafe Food Protection Manger Certification. Knowledgeable with experience delivering exceptional service to patrons and training instructors. Safety-driven and logical when handling situations. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Jeremiah's Kansas City Style BBQ
Self-employeed
Dumfries, VA
01.2000 - Current
- Merchandised products and maintained adequate inventory to achieve consistent sales.
- Maintain Sanitation Classes for Employees & Business
- Cleaned and maintain kitchen equipment and tools to comply with Health regulations
- Operate kichen equipment safely to comply with OSHA regulations
- Recommended optimal merchandise based on customer needs and desires.
- Used PSO register system to ring up customer purchases, process payments and issue receipts.
- Create new Menu's for Business and Clients
- Preparing Foods for the Menu's for Sales
Kitchen Prep Cook
Stafford School System
Stafford, VA
01.2022 - 09.2022
- Prepared ingredients for meals according to recipes and menus.
- Cleaned, washed, and cut raw meats, vegetables, fruits, and other food items prior to cooking or serving.
- Stored food in designated containers and storage areas following wrapping labeling dating and rotation procedures.
- Organized workstations with appropriate supplies tools and equipment for efficient workflow.
- Maintained cleanliness of kitchen by sweeping mopping washing dishes disposing trash.
- Adhered to safety protocols when handling sharp knives hot surfaces slippery floors hazardous chemicals.
- Checked quality of ingredients received from suppliers ensuring freshness accuracy of order quantity.
- Followed instructions from head chef regarding recipe modifications portion size plate presentation garnishes.
- Communicated effectively with team members about daily tasks assignments schedule changes special requests.
- Complied with sanitation regulations while cleaning storing prepping and serving food items.
- Observed food handling and sanitation procedures to safeguard against foodborne illnesses.
- Prepped vegetables and ingredients by washing, chopping and dicing.
- Maintained clean and orderly kitchen by regularly washing dishes, sanitizing surfaces, and taking out trash.
- Measured and weighed food items to comply with portion requirements.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Handled advanced thawing and food pre-preparation for upcoming meals.
Lifeguard
Donna Hancok
Dumfries, VA
05.2014 - 05.2020
- Kept watch over swimmers to respond quickly to distress situations.
- Maintained neat and clean pool area and clean water.
- Consistently complied with pool regulations and policies while encouraging staff to adhere to guidelines.
- Alerted patrons of storm conditions and directed to exit water immediately during local severe weather situations.
- Led swimmer instructional lessons with varying aged participants to share optimal swim techniques and promote strength building.
- Cleaned, brushed and vacuumed pool to keep clean.
- Logged chemical readings to keep pool water at safe levels and avoid potential illness among patrons.
- Conducted pool inspections and removed obstacles and debris from toys to trash impeding line of sight.
Server
Ledo's Pizza
Manassas, VA
09.2009 - 03.2020
- Trained new employees on service standards and menu items to improve onboarding processes.
- Resolved guest issues related to food quality, service times and incorrect orders.
- Multitasked effectively to deliver menu items to guests.
- Performed side work such as cleaning, restocking, polishing silverware and preparing tables for next shift.
- Partnered with other servers to manage service to large parties such as receptions and banquets.
- Bussed tables and removed unnecessary items to facilitate positive experiences.
- Promoted specials and seasonal items with detailed descriptions of dishes.
- Prepared coffee, tea, soda and other nonalcoholic beverages for guests.
- Handled over $200.00 worth of cash and card transactions daily with accuracy and efficiency.
Cook
Ledo's Pizza
Manassas, VA
09.2009 - 03.2020
- Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Maintained consistent quality and high accuracy when preparing identical dishes every day.
- Chopped, diced and sliced vegetables and fruit ahead of dinner rush.
- Grilled and deep fried various foods from meats to potatoes.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Replenished food items from inventory and rotated ingredients.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.
Cashier
Ledo's Pizza
Manassas, VA
09.2009 - 03.2020
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Helped customers find specific products, answered questions and offered product advice.
- Processed sales transactions to prevent long customer wait times.
- Accepted cash and credit card payments, issued receipts and provided change.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
Education
GED -
Cortland Junior-Senior High School
Cortland, NY06.1975
Skills
- Decision-making
- Creating New Items for Menus for Business and Clients
- Deliver consistent service to develop customer base
- Maintain Sanitization Classes for Employees & Business
- Kept Books acute and Bank statement
- Purchasing Products
- Maintain Kitchen equipment safely to comply with OSHA regulations
- Clean and sanitize kitchen equipment and tools to prevent cross contamination in alignment with safe food handling guidelines
- Prepare multiple orders simultaneously
- Measure and mix ingredients to follow recipes, cooking, items according to instructions
- Order Accuracy
- Grill maintenance
- Menu Memorization
- Excellent customer service
- Food safety knowledge
- Handling Complaints
- Safe Food Handling
- Supply Restocking
- Food Running
- Order delivery practices
- Food inspection
- Team member support
- Food Delivery
- Daily specials memorization
- Food spoilage prevention
- Strong Work Ethic
- Server training
- Ordering Procedures
- Relationship Management
- Buffet setup and takedown
- Allergy awareness
- Suggestive Selling
- Food station setup
- Cash Handling
- Point of Sale (POS) system operations
- Food safety practices
Certification
- ServSafe Food Protection Manager Certification
- Banquet Chef Training - 1986 -1989
Affiliations
I Love to Cook - Bake - Canning - Gardening - Swimming - Beading - Crochetting
References
References available upon request.
Timeline
Kitchen Prep Cook
Stafford School System
01.2022 - 09.2022
Lifeguard
Donna Hancok
05.2014 - 05.2020
Server
Ledo's Pizza
09.2009 - 03.2020
Cook
Ledo's Pizza
09.2009 - 03.2020
Cashier
Ledo's Pizza
09.2009 - 03.2020
Jeremiah's Kansas City Style BBQ
Self-employeed
01.2000 - Current
GED -
Cortland Junior-Senior High School
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