Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sheila Cavanagh

Maspeth,NY

Summary

Proficient Sous Chef highly effective at operating in fast-paced, demanding environments. Adaptable professional with success handling any challenge. Six-year background in high-end restaurant industry. Adaptable and enterprising Sous chef with solid industry background. Talented problem-solver ready to back up fellow employees at any time. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level cook position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

12
12
years of professional experience

Work History

Sous Chef

Sanger Hall
01.2021 - Current
  • Acted as head chef when required to maintain continuity of service and quality.
  • Planned and directed high-volume food preparation in fast-paced environment.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Mentored kitchen staff to prepare each for demanding roles.
  • Plated every dish with attractive flair to meet strict restaurant standards and maintain stellar business reputation.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
  • Led daily staff meetings to communicate expectations and review safety procedures.
  • Assisted with menu development and planning.
  • Worked closely with front-of-house staff to facilitate excellent customer service.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
  • Coordinated with team members to prepare orders on time.
  • Set up and broke down kitchen for service.
  • Monitored food production to verify quality and consistency.
  • Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas.
  • Trained and managed kitchen personnel and supervised related culinary activity.
  • Disciplined and dedicated to meeting high-quality standards.
  • Evaluated food products to verify freshness and quality.
  • Participated in food tastings and taste tests.
  • Developed and remained accountable for safety, quality, consistency and adherence to standards.

Shift Leader

Arbys Resturant
03.2021 - 12.2021
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations and monitored team performance to keep business profitable and running smoothly.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Enforced company policies and regulations with employees.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Completed daily financial activities and prepared weekly reports for management to inform decision-making.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Frequently inspected production area to verify proper equipment operation.
  • Observed packing operations to verify conformance to specifications.

Deli Associate

MetFood Supermarket
09.2020 - 03.2021
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Listened carefully to customer instructions and prepared orders according to those preferences.
  • Opened new inventory and rotated stock by dates to maintain freshness.
  • Delivered exemplary customer service to guests, even in peak business periods to promote retention.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Learned other teammates' work tasks to train as backup.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Listened to customer requests and suggested additional menu items as appropriate to upsell products.
  • Offered product samples to customers, generating additional sales through taste-testing.
  • Monitored inventory levels to order new supplies and maintain consistent stock.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.
  • Prepared salads, and sandwiches for customers.
  • Delivered exceptional service according to business standrards.

Prep, Line, and Banquet Chef

Settlers Hospitality Group
04.2018 - 09.2019
  • Operated fryer and cooked meats.
  • Adhered to procedures in preparing food items.
  • Cleaned and maintained work areas, equipment and utensils.
  • Complied with sanitation and nutrition regulations and safety standards.
  • Assisted head chef in preparing and serving food.
  • Restocked food items throughout shift to provide head chef with proper ingredients for dishes.
  • Followed food safety practices and sanitation guidelines.
  • Maintained composure and work quality while under stress.
  • Removed trash and cleaned kitchen garbage containers.
  • Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
  • Stocked and rotated food items according to expiration dates.
  • Assisted in setting up and breaking down kitchen stations.
  • Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
  • Loaded dishes, glasses and tableware into dishwashing machines.
  • Seasoned and cooked food according to recipes or personal judgment and experience.
  • Maintained high personal grooming standards and uniform presentation.
  • Prepared sandwiches, salads and other specialty items according to customer specifications.
  • Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
  • Lifted and carried heavy materials.
  • Monitored food temperature, discarding items not stored correctly.
  • Used manual or electric appliances to clean, peel, slice and trim foods.
  • Operated food chopper in accordance with safety guidelines.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Pushed, pulled and transported large loads and objects.

Prep Cook

Yerman's Irish Pub
08.2017 - 03.2018
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
  • Set up and prepared cooking supplies and workstations during opening to maximize productivity.
  • Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
  • Followed orders from head chef to establish productive and timely preparation of meals.
  • Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
  • Controlled food cost and waste by selecting and using correct ingredients and amounts.
  • Identified inefficiencies leading to improved productivity.
  • Maintained food safety and sanitation standards.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Measured and mixed ingredients according to precise recipes for best results.
  • Measured, weighed and mixed appropriate ingredients according to recipe directions.
  • Coordinated checklists to keep kitchen clean, stocked and sanitary.
  • Prepared and served various food items in fast-paced restaurant environment.
  • Monitored food quality and presentation to maintain high standards.
  • Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
  • Managed opening and closing shift kitchen tasks.
  • Adjusted recipes based on ingredient availability or customer request.
  • Prioritized and re-prioritized kitchen tasks based on fluctuating demands.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.

Self Checkout Cashier

Stop & Shop
08.2012 - 08.2017
  • Assisted customers with self-checkout machine operations.
  • Diagnosed issues with self-checkout machines and manually processed transactions.
  • Performed cash, card and check transactions to complete customer purchases.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Operated cash register to record transactions accurately and efficiently.
  • Checked personal identifications during alcohol sales.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Described products and services in detail to answer customer questions.
  • Maintained awareness of product locations to assist customers in finding requested items.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Responded promptly to requests for assistance and customer inquiries.
  • Learned duties for various positions and provided backup at key times.
  • Identified and resolved discrepancies and errors in customer transactions.
  • Set up new sales displays each week with fresh merchandise.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.

Electrical Maintenance

Metropolitan Opera House
06.2011 - 08.2011
  • Inspected electrical equipment to assure it was operating correctly.
  • Modified existing equipment.
  • Responded to fault and wiring issues, identifying hazards and problems.

Education

No Degree - Mathematics

St. Joseph's College
Brooklyn, NY
06.2015

High School Diploma -

Saint Agnes Academic High School
College Point, NY
06.2011

Skills

  • Portion Control
  • Food Safety
  • Inventory Management
  • Plating
  • Menu Memorization
  • Food Preparation
  • Customer Service
  • Kitchen Management
  • Team Leadership
  • Catering Background
  • Food Spoilage Prevention
  • Staff Motivation
  • Equipment Usage
  • Kitchen Leadership
  • Foodservice
  • Garnishing and Plating
  • Compliance
  • Staff Training
  • Kitchen Equipment Operation
  • Detail Oriented
  • Heavy Lifting
  • Special Requests
  • Safe Food Handling
  • Safe Handling

Timeline

Shift Leader

Arbys Resturant
03.2021 - 12.2021

Sous Chef

Sanger Hall
01.2021 - Current

Deli Associate

MetFood Supermarket
09.2020 - 03.2021

Prep, Line, and Banquet Chef

Settlers Hospitality Group
04.2018 - 09.2019

Prep Cook

Yerman's Irish Pub
08.2017 - 03.2018

Self Checkout Cashier

Stop & Shop
08.2012 - 08.2017

Electrical Maintenance

Metropolitan Opera House
06.2011 - 08.2011

No Degree - Mathematics

St. Joseph's College

High School Diploma -

Saint Agnes Academic High School

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