Sheila Clark- Jackson
Hyattsville,MD
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
22
22
years of professional experience
Work History
Life Skills Trainer
House Of Ruth Pregnancy Care Center
Washington , DC, DC
09.2019 - Current
- Facilitated activities designed to help participants practice and apply new life skills in real-life situations.
- Provided emotional support to participants during difficult times of transition or adjustment.
- Encouraged open discussion among group members regarding personal experiences related to life skill topics being discussed during class sessions.
License Coordinator/ Parent/ Staff Trainer
Foundations for Home and Community
Lanham, MD
01.2005 - Current
- Provided therapeutic support to foster families in order to help them manage challenging behaviors of their foster children.
- Provided crisis intervention services when needed to de-escalate situations involving the foster child.
- Facilitated weekly parenting classes for foster parents in order to provide education on best practices for working with children who have experienced trauma or abuse.
- Provided guidance and mentorship to new therapeutic foster care providers during orientation period.
- Worked with care team to assess client needs and discuss collaborative treatment efforts.
- Evaluated personal characteristics and home conditions of foster home or adoption applicants.
- Participated in ongoing training to maintain license and enhance knowledge of relevant mental health topics.
Supervisor/ Case Manager
Port Hope Alterantive Living
Lanham, MD
02.2002 - 01.2005
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
Education
Master of Science - Psychology
University of Phoenix
Tempe, AZ11-2012
Bachelor of Science - Human Service Management
University of Phoenix
Tempe, AZ12-2010
Master of Science - Social Work
Walden University
Minneapolis, MNSkills
- Client documentation
- Problem-solving skills
- Identifying client goals
- Documenting sessions
- Conducting seminars
- Motivating clients
- Active Listening
- Client and Family Interviews
- Collaboration and Teamwork
- Attention to Detail
- Client Home Visits
- Case Management
- Adaptability
- Professionalism
Timeline
Life Skills Trainer
House Of Ruth Pregnancy Care Center
09.2019 - Current
License Coordinator/ Parent/ Staff Trainer
Foundations for Home and Community
01.2005 - Current
Supervisor/ Case Manager
Port Hope Alterantive Living
02.2002 - 01.2005
Master of Science - Psychology
University of Phoenix
Bachelor of Science - Human Service Management
University of Phoenix
Master of Science - Social Work
Walden University
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