Sheila Cohen

-Specialty sales ETL runs multiple departments: apparel, beauty, Ulta, tech, entertainment, baby hardline, bedding, bath and decorative home.

-Develop and coach team Leaders to elevate their skills and expertise and hold them accountable to the development of their team members

-Assess, plan and validate plans for successful execution of daily workload.

-Provide a clean, safe shopping environment to bring joy to each and every guest.

-Anticipate staffing needs for seasonal changes

-Understand sales and trends in each department

-Have the ability to pivot in a moments notice to where to business needs are

-Teach and train team to merchandise, set planograms, perform tasks such as price change, truck push, maintain brand and zone standards, upselling, filling the sales floor, fulfilling orders, all while remaining “guest obsessed”

-Supervised day-to-day store operations

-Took charge of visuals with quarterly floor sets

-Teaching and training with new teammates and ensuring veteran teammates were providing our athletes with the best shopping experience possible

-Mitigate issues using de-escalation techniques

-Cash handling, cashiering,

-Supervised day-to-day operations to meet performance, quality and service expectations

-Maintained a clean, safe and organized store

-Created a training program that was sales driven for the store to provide a selling culture to ensure the team was comfortable engaging with every guest that walked through the door

-Received daily trucks and merchandised products to the sales floor