Sheila Cox
Brooklyn,New York
Summary
Dedicated nursing leader skilled in unit management, maximizing resources, and ensuring patient satisfaction through quality care. Conducted PPH mock codes and code pink drills, while monitoring data collection for post-partum implementation of maternal hemorrhage risk assessments. Educated staff on policies and protocols to enhance patient safety.
Overview
12
12
years of professional experience
Work History
Patient Care Director
NYP Allen Hospital
New York, NY
07.2022 - Current
- Oversaw the unit-based daily patient care management rounds and supported the multidisciplinary team in this effort. Analyzed unit productivity, prepared appropriate reports, and initiated actions as needed.
- Established, reviewed, and revised policies, procedures, and standards in collaboration with the practice committees, nursing practice managers, and other disciplines.
- Managed the designated unit budget to meet clinical and operational goals within administrative guidelines and support the organization.
- Monitored clinical practice and unit systems to promote a culture of safety. Utilizes established lines of communication to ensure consistent and appropriate dissemination of information, including hospital and divisional goals.
- Maintained fiscal responsibility for the operation of the unit. Analyzed the cost efficiency of services. Participated in short and long-range strategic planning. Prepared appropriate reports, directed initiatives that enhanced revenues or reduced expenses, and maintained quality.
- Established care delivery methods, staffing patterns, and schedules based on operational plans and budgets. Delineated unit-specific knowledge areas, skills, and competencies required for the provision of quality care.
- Functions as a resource person for planning, implementing, and evaluating specific activities and programs at the unit level. Incorporated staff participation in all steps of the process.
- Assisted in staff recruitment efforts and selected personnel for employment and promotion. Oriented new employees to the unit. Developed and implemented unit-based staff retention and administrative succession plans that enhanced staff satisfaction. Mentored and developed staff's clinical and leadership skills.
- Evaluated staff performance and developed corrective action plans. Ensures compliance with annual requirements for credentialing, education, and licensure.
- Participated in unit and hospital committees. Identify areas requiring investigation/study related to patient care for the nursing research committee.
Interim Clinical Nurse Manager
NYP Allen Hospital
New York, NY
10.2021 - 06.2022
- She coordinated patient throughput within the unit (s).
- She participated in the development, monitoring, implementation, and department evaluation of standards, unit-based competencies, protocols, policies, and procedures.
- We modeled clinical, managerial, and leadership expertise through direct and indirect patient/unit(s) activities.
- Monitors clinical practice and unit systems to promote a culture of safety and quality.
- Assumed responsibility for supervision of the unit. Communicated and justified staffing needs to the Patient Care Director, Director of Nursing, and Staffing Coordinator.
- Coordinated the schedule with the Patient Care Director and/or Director of Nursing. Identified priorities and coordinated staff assignments based on the unit's needs/activities, and adjusted staffing patterns to meet unit censors and acuity.
- Monitored personnel performance and provided the Patient Care Director and Director of Nursing with a written evaluation based on standards of practice, established protocols, and department/division requirements.
- Monitors compliance with annual requirements for credentialing, education, licensure, etc.
- Promoted service excellence and ensured compliance with behavioral principles in a culturally sensitive manner within the unit/department.
- Performs other special projects and duties as assig
Patient Care Manager
BronxCare Health Systems
Bronx, NY
01.2020 - 11.2021
- Managed patient care plans to ensure quality of care and compliance with regulations.
- Monitored financial performance, budgeting, and resource utilization for all assigned areas within the department.
- Identified opportunities for improvement in processes related to patient flow, staffing models.
- Collaborated with interdisciplinary teams to coordinate discharge planning and post-discharge follow-up activities.
- Participated in the development and implementation of new policies for patient care services.
- Developed strategic initiatives aimed at increasing efficiency while maintaining high standards of quality patient care.
- Conducted regular meetings with clinical staff to review cases and discuss strategies for improving outcomes.
- Coordinated communication between physicians, nurses, and other health care professionals to provide comprehensive patient care.
- Evaluated staffing patterns against current census data to ensure adequate coverage at all times.
- Analyzed data from multiple sources including claims processing systems to identify potential cost savings opportunities.
- Implemented evidence-based practices that promote safe, effective, efficient, equitable and patient-centered care.
Nurse Manager
THE BROOKLYN HOSPITAL CENTER
Brooklyn , NY
08.2016 - 12.2019
- Participated in strategic planning initiatives designed to improve overall operations.
- Monitored quality assurance activities for compliance with standards of care.
- Investigated incidents or complaints from patients or their families.
- Promoted a positive work environment through effective communication with staff members.
- Developed and implemented nursing policies and procedures.
- Coordinated interdisciplinary team meetings to review patient progress and plan care strategies.
- Evaluated performance of individual nurses against established standards.
- Managed the scheduling of personnel assignments based on patient acuity levels.
- Addressed disciplinary issues among staff in accordance with organizational policy.
- Collaborated with other departments to ensure quality patient outcomes.
- Assisted with budgeting process by forecasting staffing needs and supplies.
- Received and investigated complaints from families, patients and clinical staff, devising solutions to multifaceted challenges.
- Trained other nurses on patient care and daily tasks, supporting growth and professional development.
Patient Care Coordinator, Labor & Delivery
12.2012 - 08.2016
- Assumed charge nurse responsibilities for the unit in the absence of the nurse manager, made shift assignments, and facilitated admissions, transfers, and discharges.
- Reported all significant changes and critical situations to the nurse manager.
- Assisted nursing staff in developing, revising, and updating care plans.
- Provided care based on evidence-based practice.
- Explained and prepared patients for procedures.
- Performed all duties utilizing infection control principles in care delivery.
- Participated in monitoring quality/performance improvement activities, as guided by the nurse manager.
- Performed all duties within the standards of regulatory agencies, the Joint Commission on Accreditation of Healthcare Organizations, and the hospital.
- Performed nursing duties and delegated patient care activities appropriately
- Function as a role model/precept for orienteers assigned; cooperate in providing experiences in affiliating nursing students
- Provided patient/family education to include assessment of learning needs, ability, and readiness.
- Documented teaching activities.
- Provided appropriate educational materials before discharge.
- Possess the ability to assess and implement the need for a language interpreter.
- Assigned/delegated appropriate patient care activities based on employee competency, job responsibilities, and patient needs.
- Participated in continuing education and in-service programs to broaden knowledge and enhance nursing skills in the practice area.
- Demonstrated the ability to document all care provided accurately.
- Contributed to the performance appraisal process.
Education
Master of Science - Nursing
UNIVERSITY OF PHOENIX
02.2024
Bachelor of Science - Nursing
UNIVERSITY OF PHOENIX
03.2017
Associate of Applied Science - Nursing
NEW YORK CITY TECHNICAL COLLAGE
08.1997
Skills
- Leadership
- Staff Dedvelopment
- Patient Safety
- Quality Assurance
- Simulations
- Patient Education and Advocacy
- Teamwork
- Discharge Planning
- Labor Relations
- Staff Development
- Clinical Leadership
- Operational Efficiency
Personal Information
Registered Nurse Licensed in New York, Basic Cardiac Life Support, Advanced Cardiac Life Support, Neonatal Resuscitation Program, Team Stepps Master Trainer
Languages
Bilingual Fluent English and Spanish
Affiliations
- Spearheaded the Magnet Committee
- Spearheaded local Nursing Informatic team
Accomplishments
1. PERIGEN successful implementation and integration into patient care and nursing practice.
2. BCMA- L&D and 1 RW Nursery achieving Enterprise QPS Goal greater than 95%
3. Increased overall Breastfeeding Exclusive rate to 32%
4. Work and Journey to BabyFriendly designation- in progress -3/10 phase
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Patient Care Director
NYP Allen Hospital
07.2022 - Current
Interim Clinical Nurse Manager
NYP Allen Hospital
10.2021 - 06.2022
Patient Care Manager
BronxCare Health Systems
01.2020 - 11.2021
Nurse Manager
THE BROOKLYN HOSPITAL CENTER
08.2016 - 12.2019
Patient Care Coordinator, Labor & Delivery
12.2012 - 08.2016
Master of Science - Nursing
UNIVERSITY OF PHOENIX
Bachelor of Science - Nursing
UNIVERSITY OF PHOENIX
Associate of Applied Science - Nursing
NEW YORK CITY TECHNICAL COLLAGE
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