Sheila Crespo
Charlotte,NC
Summary
Driven and resourceful administrative professional with excellent experience. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Successful at managing multiple priorities with a positive attitude.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Senior Administrative Assistant
Charlotte Mecklenburg Schools
09.2021 - Current
- Provided excellent customer experience for parents, employees and visitors seeking Student Services support.
- Ensured timely completion of projects assigned to administrative support team by monitoring progress against deadlines, providing updates to executives as needed.
- Verified timekeeping records and handled any discrepancies with employees.
- Managed Student Wellness Department budgets and expenses, maintaining financial records for accurate reporting and analysis.
- Enhanced communication between departments and vendors through proactive coordination of meetings and events.
- Managed department calendars, scheduling meetings, interviews and appointments and coordinating travel arrangements to optimize time.
- Processed travel expenses and reimbursements for executive team and program management team.
- Facilitated training and onboarding for incoming department staff, ensuring seamless integration into the team.
- Youth Mental Health First Aid Instructor and Training Coordinator.
School Registrar
Huntingtowne Farms Elementary School
08.2016 - 08.2021
- Maintained accurate student records through diligent monitoring and data entry, ensuring compliance with state and federal regulations.
- Collaborated with school administrators to develop efficient scheduling strategies, optimizing course availability and maximizing staff resources.
- Served as liaison between school administration, faculty members, and students regarding all matters relating to academic records.
- Trained new staff members on registrar office operations, promoting consistency in procedures and upholding high standards of professionalism.
- Provided exceptional customer service to parents and students, addressing inquiries and resolving issues in a timely manner.
- Assisted in the preparation of various reports such as enrollment trends, class sizes, and demographic information for school improvement initiatives.
Fundraising & Community Coordinator
Lake Wales YMCA
04.2013 - 08.2016
- Provided direct support to the Chief Financial Officer by managing calendar, preparation of materials and reports for board meetings, travel arrangements and day to day task.
- Enhanced community engagement by organizing and executing various events and initiatives.
- Coordinated volunteer efforts, ensuring efficient use of resources and maximum impact on the community.
- Provided logistical support for YMCA programs and community event planning, ensuring smooth execution of all aspects from start to finish.
- Managed donor database, ensuring accurate record-keeping and timely acknowledgements of contributions.
- Organized informative presentations for potential supporters, increasing awareness of the organization''s mission and impact. Representative for United Way Campaigns.
- Coordinated volunteer recruitment and training efforts to maximize support during fundraising events. Implemented strategies that lead to increasing donor contributions.
Secretary/Interpreter
Charlotte Mecklenburg Schools
09.2005 - 12.2012
- Enhanced the overall quality of the school experience for students, parents, and faculty by consistently providing exceptional administrative support.
- Processed student registrations and withdrawals. Documented attendance, grades and test scores to update permanent records, safeguarding confidential information while providing easy access when needed.
- Promoted a safe learning environment by collaborating with administrators on emergency preparedness plans and drills.
- Interpreted remotely through video conferencing or phone to facilitate communication between staff and parents unable to meet in person.
- Collaborated with fellow interpreters to establish a consistent approach to translation, ensuring coherent messaging in written documents.
- Enhanced communication between school staff and non-English speaking parents and students by providing accurate translations in real-time conversations.
Education
60 Credits - Early Childhood Education
UMET
Aguadilla, PRSkills
- Exceptional time management
- Excellent interpersonal skills
- High-Level Multitasking
- Office Administration
- Professional Communication
- Customer and client relations
- Detail-oriented approach
- Strong Organizational Abilities
- Confidentiality and Discretion
Training
- QPR Training
- Crucial Conversations
- Mental Health First Aid
Certification
Youth Mental Health First Aid Instructor
Languages
Spanish
Native or Bilingual
Timeline
Senior Administrative Assistant
Charlotte Mecklenburg Schools
09.2021 - Current
School Registrar
Huntingtowne Farms Elementary School
08.2016 - 08.2021
Fundraising & Community Coordinator
Lake Wales YMCA
04.2013 - 08.2016
Secretary/Interpreter
Charlotte Mecklenburg Schools
09.2005 - 12.2012
60 Credits - Early Childhood Education
UMET
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