Sheila Cribb

Oversee day to day activities of client care and ensure proficient and efficient care. Ensure all safety standards are maintained by subordinates. Ensure all policies and procedures are adhered to by subordinates. Ensure all subordinates performs their jobs in accordance with their job description and that all records are complete and accurate. Ensure that all subordinates problems and concerns ar handled in a manner compliant to the personnel policies and procedures, state and federal laws. Meet established budgets and goals and ensure excellent customer service. Maintain confidentiality both on and off the job concerning Agency business. Performs other appropriate duties as needed. Oversee in-service training programs.

1. Confidentiality- maintain confidentiality in all professional areas and demonstrate a cooperative spirit and constructive problem solving with client services and agency operations.

2. Maintain client's charts on timely manner (Client admission, supervisory visit, and reassessments of clients)

3. Implement and maintain plan of care and provide assistance and support in client's home

4. CNA/IHA skills support (skills check-off, in-services, support with client concerns)

5. Monitor CNA/IHA overall job performance (record keeping, attendance, attitude, skills)

• Confidentiality
• Patient safety
• Circulating nurse-establish good relation with patient, ensure chart is complete (doctor's orders, test results are within safe range, history and physical and consent are signed and up to date, ensure patient's understanding of procedure is accurate with consent,answer any questions/concerns patient has).
• Scrub nurse-assist surgeon (maintain patient safety, maintain sterility of surgical field/instruments, assist the doctor/staff with procedure and instrumentation)
• Promote team work and positive attitude among staff/co-workers. Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Established positive relationships with customers and other staff members.
• Responded sensitively and competently to service patients with diverse cultural backgrounds.
• Developed strong relationships with patients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
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• Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
• Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
• Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
• Established clear expectations for team members, fostering a positive work environment through open communication and accountability.

• Established a culture of continuous learning by implementing regular feedback loops and performance evaluations.
• Mentored new hires during their onboarding process, accelerating their integration into the company culture and work environment.
• Created engaging training content that catered to diverse learning styles, improving overall knowledge acquisition among employees.
• Provided recommendations for process improvements and discontinuation of ineffective or outdated methods.