Sheila Cunningham
Madisonville,LA
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
25
25
years of professional experience
Work History
Branch Administrator
Ardaman & Associates, Inc.
St. Rose, Louisiana
03.1999 - Current
- Handled customer inquiries regarding account balances, payments, returns. via telephone or email promptly and professionally.
- Provided administrative support to the Branch Manager and other staff members.
- Created and maintained filing systems for records, documents, and correspondence.
- Prepared invoices for payment processing in accordance with company policies and procedures.
- Developed accurate financial statements and reports on a monthly basis using QuickBooks software program.
- Managed petty cash transactions on behalf of the branch office.
- Monitored inventory levels of supplies; ordered new supplies as necessary when stock was low.
- Resolved customer complaints quickly and effectively while maintaining good customer relations at all times.
- Updated employee records such as vacation leave requests, overtime hours worked.
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
- Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
- Checked payroll, vendor payments and other accounting disbursements for accuracy and compliance.
- Created and updated financial reports on frequent basis to present information to leadership teams.
- Developed and implemented onboarding plans for new hires.
- Facilitated communication between managers and new employees throughout the onboarding process.
- Identified areas for improvement within the current onboarding program.
- Worked closely with human resources department to ensure compliance with company policies regarding hiring practices.
- Tracked completion of new hire paperwork and ensured accuracy of information provided by employees.
- Monitored accounts receivable aging reports to ensure timely payments.
- Maintained accounts payable files and records in an organized manner.
- Analyzed purchase orders, contracts, invoices, check requests and other documents related to the accounts payable cycle.
- Entered data into accounting system to maintain accurate financial records.
- Verified accuracy of coding on invoices prior to processing payments.
- Prepared checks for payment of vendor invoices on a timely basis.
- Reviewed employee expense reports for compliance with company policy guidelines.
- Coded invoices to maintain organized and accurate records.
Education
Associate of Applied Science - Accounting And Business Management
Delgado Community College
New Orleans, LA05-2018
Skills
- Document Management
- Banking
- Proficient in MS Office
- Multi-tasking ability
- Verbal/written communication
- Office Administration
- Accounts Receivable
- Accounts Payable
- Excellent time management skills
- Excellent work ethic
Timeline
Branch Administrator
Ardaman & Associates, Inc.
03.1999 - Current
Associate of Applied Science - Accounting And Business Management
Delgado Community College
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