Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sheila Dale

Crystal Beach,TX

Summary

Skilled in data entry and calendar management, I enhance operational efficiency while fostering employee trust through confidentiality. Recognized for resolving discrepancies swiftly, I am dedicated to achieving organizational goals and improving client satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Field Timekeeper

Echo Maintenance
03.2021 - 08.2025
  • Verified timekeeping records and handled any discrepancies with employees.
  • Checked accrued hours against listed hours for leave time.
  • Responded to employee questions and requests for information in timely and knowledgeable fashion.
  • Maintained detailed records of employee attendance, including sick days, vacation time, and overtime hours.
  • Researched and resolved time discrepancies.
  • Facilitated smooth transitions during staffing changes by promptly updating schedules and communicating adjustments to relevant parties.
  • Upheld the highest standards of confidentiality when handling sensitive employee information, earning a reputation for trustworthiness and professionalism.
  • Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
  • Maintained employee confidence and protected payroll operations by keeping information confidential.
  • Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
  • Completed payroll accurately and timely to meet employee expectations.

Plant Manager

Munro's Uniform Services
01.2014 - 08.2020
  • Increased production efficiency by optimizing plant layout and implementing process improvements.
  • Reduced costs by eliminating materials waste and unnecessary labor hours.
  • Directed employees and related programs to maximize team productivity and facility output.
  • Boosted employee morale and productivity through effective leadership and motivational techniques.
  • Monitored and evaluated plant performance to identify areas for improvement and take corrective measures.
  • Balanced labor needs with production schedules to optimize workforce utilization while maintaining output targets.

Office Manager

Quality Air
01.1999 - 12.2014
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Increased customer satisfaction by developing effective client feedback system that led to service improvements.
  • Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
  • Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.

Education

Nursing

Lamar State College
Port Arthur, TX

Skills

  • Data entry proficiency
  • Time tracking tools
  • Calendar management
  • Deadline oriented

Certification

+Have TWIC card

Timeline

Field Timekeeper

Echo Maintenance
03.2021 - 08.2025

Plant Manager

Munro's Uniform Services
01.2014 - 08.2020

Office Manager

Quality Air
01.1999 - 12.2014

Nursing

Lamar State College
Sheila Dale