Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sheila De Leon

Katy,Tx

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Daycare Teacher

  • Maintain a positive attitude towards the children, encourage them to interact with their classmates to develop better social skills
  • Developing and maintaining a positive relationship with parents and students
  • Maintain safe environment at all times, keep classroom clean and tidy, while managing classroom activities and lessons and providing supervision at all times
  • Creating Lesson plans for the week

Front Store Associate

CVS Pharmacy
06.2023 - Current
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Used in-store system to locate inventory and place special orders for customers.
  • Provided product price information to customers.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Maintained relationships with customers to maximize sales opportunities.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed efficient cash register operations.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Created solutions for customers to satisfy specific needs, quality and budget.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Managed customer relations through communication and helpful interactions.

Customer Service Representative

Domino's
08.2021 - 09.2023
  • Handling money, Working Cashier
  • Working fast pace for a long period of time
  • Answering phone calls helping customers with any questions or concerns; taking orders
  • Handled customer inquiries and suggestions courteously and professionally.
  • Developed customer service policies and procedures to meet and exceed industry service standards.
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
  • Answered a constant flow of customer calls with minimal wait times.

Sales Representative

Variedades Paola
01.2019 - 08.2021
  • Organizing and handling clothing
  • Selling products/ Negotiation
  • Customer service/ answering questions
  • Having good product knowledge and pricing
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Developed and maintained a comprehensive understanding of products, services, and competitors to enhance sales presentations.
  • Engaged in friendly conversation with customers to better uncover individual needs.

Education

Lone Star College

High School Diploma -

Cypress Park High School
Cypress, TX
05.2023

Skills

  • Great teamwork
  • Open-mindedness
  • Bilingual (Spanish and English)
  • Quick problem-solving mentality
  • Patience
  • Multitasking
  • Positive attitude
  • Customer service skills
  • CPR certified
  • Child Care
  • Early Childhood Development
  • Lesson Planning
  • Classroom Organization

Timeline

Front Store Associate

CVS Pharmacy
06.2023 - Current

Customer Service Representative

Domino's
08.2021 - 09.2023

Sales Representative

Variedades Paola
01.2019 - 08.2021

Daycare Teacher

Lone Star College

High School Diploma -

Cypress Park High School

Similar Profiles

CREATE PROFILE
Sheila De Leon